Why Austin Businesses Choose CyberStreams for IT Support

Mat Kordell
Founder & CEO

Jenny Kordell
President & COO

Lu Abarca
Director of Finance & Administration

Peter Kirby
Client Success Manager

Marc Hidalgo
Project Manager

Jam Cuadra
Administration & Finance Coordinator

Hans Wesselink
Senior Service Engineer

Tyler Chancellor
Support Engineer

Jade Chandiramani
Support Engineer

Kelly Keeton
Senior System Engineer

Austin Verna
Support Engineer

Jaygette Golo
Service Coordinator

Eddy Lastimosa
Service Coordinator

Leo Schou
Service Engineer

Ready to Upgrade Your IT Support in Austin?

Austin is home to a booming economy and thousands of growing businesses. CyberStreams equips companies with proactive IT support, cybersecurity, and flat-rate managed services across the Austin metro, from Downtown to Round Rock, Cedar Park, and Georgetown.

We're 100% committed to providing reliable IT services. We don't just fight IT fires. We prevent them, so you can focus on growing your business with confidence.

Contact us today to schedule your free discovery call. We're ready to help your business thrive.

Outsourced IT Support Serving the Greater Austin Area

CyberStreams has been providing technology solutions for nearly two decades, with offices in both Austin and Seattle. Our Austin team serves businesses throughout Central Texas, including Round Rock, Cedar Park, Georgetown, Pflugerville, Leander, Kyle, Buda, San Marcos, and the greater Austin-Round Rock metro.

We believe that strong IT starts with understanding your business. That's why every engagement begins with a comprehensive technology assessment, not a sales pitch. We map your infrastructure, identify vulnerabilities, benchmark your environment against industry standards, and deliver a prioritized roadmap for improvement.

Our IT Support Services in Austin

Every CyberStreams managed IT plan includes complete oversight of your servers, workstations, networking, and cloud infrastructure, all for one predictable monthly fee. No surprise invoices. No nickel-and-diming. Just reliable technology management that lets you focus on running your business. Our Austin clients average 99.9% uptime because we catch problems before they happen.

Austin is one of the fastest-growing tech hubs in America, and cybercriminals know it. 43% of cyberattacks now target small and mid-size businesses because they often lack enterprise-grade defenses. CyberStreams protects your business with multi-layered security: endpoint detection and response (EDR), advanced email filtering, DNS security, dark web monitoring, and quarterly employee security awareness training.

If your business handles controlled unclassified information (CUI) or works with government contractors, CMMC compliance isn't optional. Our team helps Austin businesses navigate CMMC 2.0 requirements, implement the necessary controls, and prepare for third-party assessments.

Modern business phone systems should do more than make calls. Our VoIP solutions integrate with Microsoft Teams, provide crystal-clear call quality, and cut your telecom costs by 30-50% compared to traditional phone systems. We handle the full migration with zero downtime.

Whether you're moving offices, building out a new floor, or upgrading aging infrastructure, our Austin team designs and installs structured cabling systems built for today's bandwidth demands and tomorrow's growth. Cat6A, fiber optic, wireless access points. Clean runs, proper labeling, and documentation you can actually use.

Not every IT need fits into a monthly plan. From office relocations and server migrations to cloud transitions and security overhauls, our project team delivers on-time, on-budget results. Every project starts with a detailed scope document so you know exactly what you're getting, what it costs, and when it'll be done.

We Prevent IT Problems Before They Happen

Most IT companies operate on a break-fix model. They wait for something to go wrong, then charge you to fix it. That's not how we work. CyberStreams uses enterprise-grade remote monitoring and management (RMM) tools to watch your systems 24/7/365. We patch vulnerabilities, update software, optimize performance, and resolve issues before they ever reach your desk. Our clients experience 73% fewer IT incidents in their first year with us.

Rising IT Costs

We eliminate surprise expenses by offering one flat monthly fee that covers all your IT needs. With our outsourced IT support, Austin businesses gain predictable costs and greater budget control.

Cybersecurity Concerns

We safeguard your business with a layered cybersecurity framework that defends against ransomware, phishing, and data breaches. Our outsourced IT support ensures you stay protected around the clock.

Constant Downtime

Our team identifies and resolves issues before they cause interruptions. Through proactive monitoring and maintenance, our outsourced IT support keeps your systems stable and your operations running smoothly.

Limited IT Staff

Access an entire team of certified IT professionals without the overhead of hiring in-house. Our outsourced IT support provides you with scalable expertise whenever and wherever it’s needed.

Technology Gaps

We align your IT strategy with your business goals, helping you scale efficiently. With our outsourced IT support, you can leverage the right tools and technology to stay competitive and prepared for growth.

What Makes Our Austin IT Support Different

When you partner with an Austin IT Company like CyberStreams, you get more than a vendor. You get a technology partner invested in your success. Every client is assigned a dedicated account manager who learns your business, understands your goals, and conducts quarterly technology reviews to keep your IT strategy aligned with where you're headed.

Reduced Downtime

Our proactive approach keeps your systems running smoothly at all times. Through continuous monitoring and fast issue resolution, our outsourced IT support helps you prevent costly interruptions and maintain productivity.

Cost Efficiency

Maintaining an in-house IT team can quickly drain resources. Our outsourced IT support gives Austin businesses access to enterprise-level expertise for one predictable cost, no surprise invoices or hidden fees.

Scalable Solutions

Your technology should evolve as your business grows. We design flexible, scalable IT environments through our outsourced IT support, helping you expand locations, onboard staff, and adopt new tools without disruption.

Strengthened Security

We protect your business from evolving cyber threats with layered cybersecurity defenses, regular updates, and employee awareness training. With our outsourced IT support, businesses gain the security foundation they need to operate safely.

Access to Expertise

Our certified professionals bring deep technical experience across multiple industries. Whether you need help with compliance, infrastructure upgrades, or cloud solutions, our outsourced IT support gives you access to the required skills for any IT challenge.

Peace of Mind

With our outsourced IT support, business owners can focus on growth, knowing their technology is managed by trusted experts. We take full ownership of your IT systems so you can lead confidently, knowing your business is secure and supported.

Why Austin Businesses Trust CyberStreams

Austin businesses trust CyberStreams because we deliver reliability, clear communication, and measurable results. Through our outsourced IT support, local companies gain more than just technical help; they gain a long-term technology partner committed to their success.

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Fast Response

Our average response time is under 90 seconds. With our outsourced IT support, businesses get immediate assistance when issues arise, not hours later.

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Excellent Communication

We make technology easy to understand by explaining issues in plain language. Our outsourced IT support keeps clients informed every step of the way, so there are never any surprises.

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We Protect Your Business

We protect your business from every angle, from ransomware prevention to phishing protection. With our outsourced IT support, businesses gain stronger security and fewer disruptions.

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Satisfaction Guarantee

We back every service with a 90-day satisfaction guarantee because we believe in doing IT right. With our outsourced IT support, businesses gain confidence knowing their technology is supported by a team that truly stands behind its work.

Frequently Asked Questions About IT Support in Austin

What is outsourced IT support?

Our outsourced IT support means we take care of every aspect of your company’s technology so you don’t have to. From help desk assistance and system maintenance to cybersecurity management, we handle it all, allowing your team to focus on what matters most: growing your business.

Why should Austin businesses outsource IT support?

For Austin businesses, our outsourced IT support provides access to a full team of certified professionals at a predictable monthly cost. It removes the stress of managing IT in-house while ensuring your systems remain secure, efficient, and aligned with your business goals.

How does outsourced IT support save money?

With our outsourced IT support, you avoid the high costs of hiring and maintaining an internal IT team. Instead, you receive comprehensive, enterprise-level service for one flat fee, helping your business reduce labor costs, minimize downtime, and eliminate surprise repair expenses.

What Our Users Are Saying About Us

Get Started with CyberStreams Today

At CyberStreams, we don't believe in quick fixes or one-time repairs. We build lasting partnerships with businesses who want technology that actually works. Our average client has been with us for 7+ years because we deliver on our promises. Contact us today to get started.

Fill out the form below to schedule your discovery call. We'll get back to you within one business day.

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CyberStreams

Austin Office

Address:

305 E Huntland Dr.

#602, Austin, TX 78752

Phone:

Existing Clients: (512) 588‐5588

Sales: (512) 580-8126