IT Support
& IT Consulting

to Scale Your Business

At CyberStreams, we manage every aspect of your business’s IT setup. From your cybersecurity to help desk, we’ve got you covered.

Your Neighborhood IT Department

Dave Henderson
CEO

Mat Kordell
COO

Jenny Kordell
Regional Vice President

Eric Morrissette
Director of Finance

Paul Blake
Director of Service & Support

Peter Kirby
Client Success Manager

Christine Zamora
Sales & Marketing Administrator

Jam Cuadra
Accounting Admin

Hans Wesselink
Senior Service Engineer

Norman Hayward
Service Engineer

Tyler Chancellor
Support Engineer

Dakota Gates
Support Engineer

Jade Chandiramani
Support Engineer

Priyam Rai
Support Engineer

Austin Verna
Support Engineer

Jaygette Golo
Service Coordinator

Eddy Lastimosa
Service Coordinator

Why Businesses
Choose CyberStreams

100% Fast Response Guaranteed

CyberStreams guarantees that our Help Desk will pick up the phone within 90 seconds or we'll take $100 off your bill.

We Talk Like You Do

The CyberStreams team is trained in active listening and we avoid talking "geek speak" to our clients.

CyberStreams Protects Your Business

Your systems will be protected from ransomware and cybersecurity attacks.

90-Day Money Back Guarantee

If, for some reason you are not a raving fan of our support, we have a 90-day money back guarantee for the services you paid for.

Client Success Stories

“I've worked with CyberStreams for years, and our partnership is exceptional. Their strong reputation, unwavering service, and remarkable support set them apart.”

If You’ve Been Dealing with IT Challenges,
You’re Not Alone

Dave Henderson
CEO, CyberStreams

CyberStreams is Here to Help.

At CyberStreams, we don’t believe in compromising the integrity or safety of your IT system - no matter the circumstances. We work to make your technology serve you in the most efficient, powerful manner.

Feel like you’ve been down this road before?

Let us assure you that we place our priority on client relationships, not on turning a high profit. We’re here to maximize your current IT infrastructure, not drain your bank account. We’ll likely even lower your IT costs rather than raise them.

Click here to schedule a consultation or chat with our agent on this website. We’re ready to start important IT conversations with businesses just like yours.

Schedule an Appointment Today

Our Services

For one flat fee, we’ll manage all of your company’s IT support needs. You focus on running your business while we maintain peak operations for your small to mid-sized company. Rather than charging you service-by-service, problem-by-problem, we believe in providing comprehensive coverage at all times.

At CyberStreams, we understand the complex and dynamic nature of cyber threats. Our mission is to empower your business with robust security measures, ensuring peace of mind and a secure digital environment for your operations, offering comprehensive protection tailored to your business needs.

Our expert team provides tailored solutions to meet your specific needs, ensuring robust security measures are in place to protect your sensitive data. Trust us to guide you through the CMMC process, enhancing your cybersecurity posture and maintaining regulatory standards.

You need a phone system that can handle the modern demands of your business operations. Stop missing important calls and experiencing dropped connections with a fully functional VoIP system. We'll ensure you receive crystal-clear audio, no matter where you are, whenever your clients call, providing seamless communication.

Your communication setup should service today and prepare for tomorrow. At Cyberstreams, our LayerOne cabling service does just that. Using flexible communication technology and high-speed networks, we get all of your information from point A to B instantly. Don’t let data get lost between your data center and your end-users.

Do you have a cloud migration or office relocation on the horizon? Allow us to assist you in making the process as smooth and efficient as possible by managing it on your behalf. Our expertise will ensure that your next project is completed on time and strictly according to your original planned budget and schedule, with no issues after the fact.

What Clients Say About Us

Peace of Mind at an Affordable Flat Monthly Fee

We enjoy piece of mind knowing that CyberStreams is our single source for all matters IT at an AFFORDABLE flat monthly fee. We had previously worked with an IT firm that only provided fixes when something broke. At first, this worked for us, but we eventually realized that in order to keep our network secure, up and always running, we needed someone to manage our IT like CyberStreams does. Moving to a managed service with CyberStreams has also given us a team of IT pros (instead of being limited to a single person), and a resource with a much broader experience base, which means they have the ability to solve problems much faster and correctly. If you are wondering if you should hire CyberStreams I say ‘Go for it!’ You won’t be disappointed.

John Gracey

John Gracey - General Manager

Al Van Equipment SeaTac, WA

Trustworthy Partner, a Good Company With Integrity That Cares

CyberStreams is our TRUSTWORTHY PARTNER. They handle all of the IT functions for our company. When we were in a bind CyberStreams came to the rescue to setup a Virtual Conference Station in less than 48 hours. If we have any concerns they make it right, and fast. I appreciate knowing that CyberStreams is open to new ideas and systems. I love the help ticket function that allows me to decide if everything is done. The open communication I have with anyone at the company together with the fact they keep current on new technology, for me, is big benefit. I don’t feel that someone at CyberStreams is always trying to find a new thing to bill us for, push pricey programs, or expensive hardware onto us and the transparency is greater. CyberStreams is a good

Kevin Truan

Kevin Truan - General Manager

Al Van Equipment SeaTac, WA

CyberStreams is a Dedicated IT Solutions Company

They are new to us at Bastyr and their dedication and care for our technology and community is palpable.

Kevin Truan

Dana Seaman - Detail-oriented

Customer Service Minded Program Administration Professional

A Decade of Dependable IT Excellence!

CyberStreams has been our IT go to for over 10 years! they work every time, and having techs like Norm and Priyam is a bonus!

Kevin Truan

Matt Gracey - Business Development

Al-Van Equip NW Inc

Fantastic Support From Norman H!

The response time was quick and the support provided was effective and fixed my problem quickly. Really appreciate this group's technical support.

Kevin Truan

Jennifer Rostenbach - Senior Sales Manager

Delivery Express

Explains things in an easy to Understand Way

Mike is great. A pleasure working with someone who has been in the tech/IT industry so long and knows what they're doing. He's so patient with a 'non-techy' person and explains things in an easy to understand way. Thank you Mike.

John Gracey

John Gracey - General Manager

Al Van Equipment SeaTac, WA

Keeps Your People and Business Up and Running

Since we switched to CyberStreams’ Your Neighborhood IT Department full services IT support program our software and infrastructure has been running smoothly and we have avoided costly downtime. Prior to moving to CyberStreams’s full service solution we paid for IT by the hour and uptime and response time suffered. If you need to keep your business and people up and running then CyberStreams is worth every penny.

John Gracey

Jerremy Abbott

Co-Owner - Dutton Electric Co. Lynwood, WA

Very Responsive and a Pleasure to Work With

The level of service provided is really remarkable. I've worked with Cyber Streams for years, and our partnership is exceptional. Their strong reputation, unwavering service, and remarkable support set them apart. They provide security and value. I wholeheartedly recommend them as an IT provider; they've been instrumental in our growth, and I'm delighted with our relationship. Very responsive and just a pleasure to work with.

John Gracey

Eric Lint - Support Manager

Legacy Companies Limited

Fast Response, Reliable Systems

Since we switched to CyberStreams’ Your Neighborhood IT Department full services IT support program our software and infrastructure has been running smoothly and we have avoided costly downtime. Prior to moving to CyberStreams’s full service solution we paid for IT by the hour and uptime and response time suffered. If you need to keep your business and people up and running then CyberStreams is worth every penny.

John Gracey

Jeremy Abbott - Co-Owner

Dutton Electric Co. Lynwood

Cyberstreams is All About Relationships

I had the opportunity to come to your office and meet you and your staff, and the one I thing noticed right away about Cyberstreams versus other companies I've worked with in the past is it felt like a relationship. It felt like I was talking to people. So many times in the IT space it can feel very cold and sterile working with your service providers - and that was just the opposite when I came into Cyberstreams.

John Gracey

Brian Canfield - CEO & Executive Director

PNAA Redmond

Reviewed on Clutch:

Top IT Services & Cybersecurity Company

Business Technology Insights

Explore expert insights, trends, and expert advice on the ever-evolving landscape of information technology. Dive in to discover how we leverage cutting-edge solutions to empower businesses and drive innovation.

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AI’s Not What You Think, Why’s the Hype Still Going?

AI’s Not What You Think, Why’s the Hype Still Going?

August 25, 20253 min read

If you’ve been anywhere near the tech world lately, you’ve probably noticed one thing: everyone’s buzzing about AI. It’s everywhere, in headlines, boardrooms, classrooms, and casual conversations. But let’s take a step back and cut through the noise. Today’s so-called “AI” isn’t the all-knowing, sci-fi brain you might imagine. In reality, it’s more like a supercharged word-guessing machine, and yet, we’re still swallowing the hype whole. Why?

The Reality Behind the AI Curtain

Think of AI like an advanced version of your smartphone’s autocomplete. Instead of simply finishing your sentence, write entire paragraphs or even essays. But underneath the impressive output lies a simple truth: AI doesn’t understand what it’s saying. It relies on patterns and probabilities based on huge datasets, not genuine intelligence or reasoning.

Recent tech reports reveal that many modern AI systems, like large language models (LLMs), train on data that isn’t always reliable. For example, a 2024 study found that over half of the sentences AI uses come from machine-translated texts, which are often riddled with errors. This means AI’s “knowledge” is statistical guesswork, not fact-checked wisdom. There’s no ethics, no moral compass, just numbers crunching to predict the next word.

When AI Fails, People Pay the Price

Despite these limitations, companies are selling AI as a magic solution for everything, from healthcare to software development. But the results can be troubling. In 2025, a hospital relying on AI misdiagnosed 12% of its patients, resulting in a $500,000 lawsuit. In the coding world, GitHub’s Copilot failed 40% of security tests in 2023, producing vulnerable scripts. Even schools using AI tutors saw a 15% drop in pass rates because the AI often provided generic, error-prone answers.

The Global Race and the Data Dilemma

Why the blind faith? Part of it is a global race to lead AI innovation. China alone filed 38,000 AI patents from 2014 to 2023, outpacing the U.S. This race means hype often trumps reality as companies slap “AI” labels on everything to attract investors and users.

But there’s another darker side: the data these models learn from often includes your personal info scraped from public forums like Reddit or social media posts, without your consent. In 2025, a breach exposed 10 million user prompts from an AI chatbot, which were then sold on the dark web. With weak regulations, companies dodge accountability while users trust AI to “think” for them.

Voices on social media aren’t shy about calling this out. Some, like @TechBit, say, “AI’s just autocomplete on steroids!” Others, like @AICritic, mockingly ask, “Why trust a bot that can’t reason?”

Using AI Responsibly

If you rely on AI for important tasks, whether it’s work emails, coding, or health advice, you’re gambling with potential errors, data leaks, or biased results. AI is a powerful tool that can make smart people smarter and more productive, but it shouldn’t replace human judgment. Overreliance on AI risks tanking projects and compromising data security.

How to Make AI Work For You

At CyberStreams, we’re done with the hype. We believe AI should help boost your team’s productivity, not be a magic bullet. Here are three practical takeaways to get the most out of AI, without falling for the myths:

  1. Verify AI Outputs: Always double-check AI-generated work for errors or bias.

  2. Train on Using AI Productively: Our productivity training includes courses on how to integrate AI into your everyday tools and workflows efficiently.

  3. Treat AI Like a Brilliant Intern: AI can research and draft quickly, but it lacks experience. You still need to review and finalize the work.

Conclusion

AI today isn’t the omniscient intelligence many imagine; it’s a sophisticated pattern-recognition tool that requires careful oversight. The hype around AI persists because of a mix of corporate agendas, global competition, and genuine excitement about its potential. But as users, our job is to stay informed, skeptical, and responsible.

By verifying outputs, training thoughtfully, and treating AI as a powerful assistant rather than a replacement, we can harness its benefits without falling victim to its flaws. At the end of the day, AI is here to make us smarter and more productive, but only if we keep the thinking where it belongs: in human hands.

A reliable and engaged partner in the IT support and services sector is crucial for achieving consistent growth through effective technological strategies. Mat Kordell, Chief Operating Officer of CyberStreams, is dedicated to assisting clients in optimizing their technology for a competitive edge.

At CyberStreams, Mat leads a team focused on delivering outstanding IT security and services. Drawing on his wealth of experience and practical knowledge, Mat ensures that clients receive comprehensive support and direction for their IT security projects. With CyberStreams as your partner, you'll have the resources to enhance your business systems and thrive in today's competitive business environment.

Mat Kordell | Chief Operating Officer | CyberStreams

A reliable and engaged partner in the IT support and services sector is crucial for achieving consistent growth through effective technological strategies. Mat Kordell, Chief Operating Officer of CyberStreams, is dedicated to assisting clients in optimizing their technology for a competitive edge. At CyberStreams, Mat leads a team focused on delivering outstanding IT security and services. Drawing on his wealth of experience and practical knowledge, Mat ensures that clients receive comprehensive support and direction for their IT security projects. With CyberStreams as your partner, you'll have the resources to enhance your business systems and thrive in today's competitive business environment.

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Choosing The Right IT Company in 2025

In 2025, businesses depend on technology more than ever before. IT systems manage critical functions, store sensitive information, and enable seamless communication. This reliance on technology means that even minor IT issues can have far-reaching consequences, including operational disruptions, lost revenue, and reputational damage. Choosing the right IT company is essential to safeguarding your business against these risks.

However, the IT industry remains unregulated, allowing anyone to claim expertise without proper credentials or experience. Many businesses fall victim to providers who fail to deliver reliable services, leaving their operations vulnerable to cyberattacks, downtime, and data loss. It is crucial to identify trustworthy, competent providers who can meet your needs and help your business thrive.

Join the CyberStreams Network

CyberStreams is more than an acquirer—we’re a partner dedicated to your success. Whether you’re ready to grow your business, support your team, or enhance client experiences, our merger opportunities offer a path to transformative results.

Contact us today to explore how CyberStreams can help shape the future of your business.