IT Support
& IT Consulting

to Scale Your Business

At CyberStreams, we manage every aspect of your business’s IT setup. From your cybersecurity to help desk, we’ve got you covered.

Your Neighborhood IT Department

Dave Henderson
CEO

Mat Kordell
COO

Jenny Kordell
Regional Vice President

Eric Morrissette
Director of Finance

Paul Blake
Director of Service & Support

Peter Kirby
Client Success Manager

Christine Zamora
Sales & Marketing Administrator

Jam Cuadra
Accounting Admin

Hans Wesselink
Senior Service Engineer

Kris Moa
Service Engineer

Norman Hayward
Service Engineer

Tyler Chancellor
Support Engineer

Dakota Gates
Support Engineer

Jade Chandiramani
Support Engineer

Priyam Rai
Support Engineer

Austin Verna
Support Engineer

Jaygette Golo
Service Coordinator

Eddy Lastimosa
Service Coordinator

Why Businesses
Choose CyberStreams

100% Fast Response Guaranteed

CyberStreams guarantees that our Help Desk will pick up the phone within 90 seconds or we'll take $100 off your bill.

We Talk Like You Do

The CyberStreams team is trained in active listening and we avoid talking "geek speak" to our clients.

CyberStreams Protects Your Business

Your systems will be protected from ransomware and cybersecurity attacks.

90-Day Money Back Guarantee

If, for some reason you are not a raving fan of our support, we have a 90-day money back guarantee for the services you paid for.

Client Success Stories

“I've worked with CyberStreams for years, and our partnership is exceptional. Their strong reputation, unwavering service, and remarkable support set them apart.”

If You’ve Been Dealing with IT Challenges,
You’re Not Alone

Dave Henderson
CEO, CyberStreams

CyberStreams is Here to Help.

At CyberStreams, we don’t believe in compromising the integrity or safety of your IT system - no matter the circumstances. We work to make your technology serve you in the most efficient, powerful manner.

Feel like you’ve been down this road before?

Let us assure you that we place our priority on client relationships, not on turning a high profit. We’re here to maximize your current IT infrastructure, not drain your bank account. We’ll likely even lower your IT costs rather than raise them.

Click here to schedule a consultation or chat with our agent on this website. We’re ready to start important IT conversations with businesses just like yours.

Schedule an Appointment Today

Our Services

For one flat fee, we’ll manage all of your company’s IT support needs. You focus on running your business while we maintain peak operations for your small to mid-sized company. Rather than charging you service-by-service, problem-by-problem, we believe in providing comprehensive coverage at all times.

At CyberStreams, we understand the complex and dynamic nature of cyber threats. Our mission is to empower your business with robust security measures, ensuring peace of mind and a secure digital environment for your operations, offering comprehensive protection tailored to your business needs.

Our expert team provides tailored solutions to meet your specific needs, ensuring robust security measures are in place to protect your sensitive data. Trust us to guide you through the CMMC process, enhancing your cybersecurity posture and maintaining regulatory standards.

You need a phone system that can handle the modern demands of your business operations. Stop missing important calls and experiencing dropped connections with a fully functional VoIP system. We'll ensure you receive crystal-clear audio, no matter where you are, whenever your clients call, providing seamless communication.

Your communication setup should service today and prepare for tomorrow. At Cyberstreams, our LayerOne cabling service does just that. Using flexible communication technology and high-speed networks, we get all of your information from point A to B instantly. Don’t let data get lost between your data center and your end-users.

Do you have a cloud migration or office relocation on the horizon? Allow us to assist you in making the process as smooth and efficient as possible by managing it on your behalf. Our expertise will ensure that your next project is completed on time and strictly according to your original planned budget and schedule, with no issues after the fact.

What Clients Say About Us

Peace of Mind at an Affordable Flat Monthly Fee

We enjoy piece of mind knowing that CyberStreams is our single source for all matters IT at an AFFORDABLE flat monthly fee. We had previously worked with an IT firm that only provided fixes when something broke. At first, this worked for us, but we eventually realized that in order to keep our network secure, up and always running, we needed someone to manage our IT like CyberStreams does. Moving to a managed service with CyberStreams has also given us a team of IT pros (instead of being limited to a single person), and a resource with a much broader experience base, which means they have the ability to solve problems much faster and correctly. If you are wondering if you should hire CyberStreams I say ‘Go for it!’ You won’t be disappointed.

John Gracey

John Gracey - General Manager

Al Van Equipment SeaTac, WA

Trustworthy Partner, a Good Company With Integrity That Cares

CyberStreams is our TRUSTWORTHY PARTNER. They handle all of the IT functions for our company. When we were in a bind CyberStreams came to the rescue to setup a Virtual Conference Station in less than 48 hours. If we have any concerns they make it right, and fast. I appreciate knowing that CyberStreams is open to new ideas and systems. I love the help ticket function that allows me to decide if everything is done. The open communication I have with anyone at the company together with the fact they keep current on new technology, for me, is big benefit. I don’t feel that someone at CyberStreams is always trying to find a new thing to bill us for, push pricey programs, or expensive hardware onto us and the transparency is greater. CyberStreams is a good

Kevin Truan

Kevin Truan - General Manager

Al Van Equipment SeaTac, WA

CyberStreams is a Dedicated IT Solutions Company

They are new to us at Bastyr and their dedication and care for our technology and community is palpable.

Kevin Truan

Dana Seaman - Detail-oriented

Customer Service Minded Program Administration Professional

A Decade of Dependable IT Excellence!

CyberStreams has been our IT go to for over 10 years! they work every time, and having techs like Norm and Priyam is a bonus!

Kevin Truan

Matt Gracey - Business Development

Al-Van Equip NW Inc

Fantastic Support From Norman H!

The response time was quick and the support provided was effective and fixed my problem quickly. Really appreciate this group's technical support.

Kevin Truan

Jennifer Rostenbach - Senior Sales Manager

Delivery Express

Explains things in an easy to Understand Way

Mike is great. A pleasure working with someone who has been in the tech/IT industry so long and knows what they're doing. He's so patient with a 'non-techy' person and explains things in an easy to understand way. Thank you Mike.

John Gracey

John Gracey - General Manager

Al Van Equipment SeaTac, WA

Keeps Your People and Business Up and Running

Since we switched to CyberStreams’ Your Neighborhood IT Department full services IT support program our software and infrastructure has been running smoothly and we have avoided costly downtime. Prior to moving to CyberStreams’s full service solution we paid for IT by the hour and uptime and response time suffered. If you need to keep your business and people up and running then CyberStreams is worth every penny.

John Gracey

Jerremy Abbott

Co-Owner - Dutton Electric Co. Lynwood, WA

Very Responsive and a Pleasure to Work With

The level of service provided is really remarkable. I've worked with Cyber Streams for years, and our partnership is exceptional. Their strong reputation, unwavering service, and remarkable support set them apart. They provide security and value. I wholeheartedly recommend them as an IT provider; they've been instrumental in our growth, and I'm delighted with our relationship. Very responsive and just a pleasure to work with.

John Gracey

Eric Lint - Support Manager

Legacy Companies Limited

Fast Response, Reliable Systems

Since we switched to CyberStreams’ Your Neighborhood IT Department full services IT support program our software and infrastructure has been running smoothly and we have avoided costly downtime. Prior to moving to CyberStreams’s full service solution we paid for IT by the hour and uptime and response time suffered. If you need to keep your business and people up and running then CyberStreams is worth every penny.

John Gracey

Jeremy Abbott - Co-Owner

Dutton Electric Co. Lynwood

Cyberstreams is All About Relationships

I had the opportunity to come to your office and meet you and your staff, and the one I thing noticed right away about Cyberstreams versus other companies I've worked with in the past is it felt like a relationship. It felt like I was talking to people. So many times in the IT space it can feel very cold and sterile working with your service providers - and that was just the opposite when I came into Cyberstreams.

John Gracey

Brian Canfield - CEO & Executive Director

PNAA Redmond

Reviewed on Clutch:

Top IT Services & Cybersecurity Company

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The AI Arms Race: AI’s Silent Spread Through Your Network

The AI Arms Race: AI’s Silent Spread Through Your Network

April 04, 20255 min read

The digital world is vast, and with its complexities comes the ever-present threat of cybercrime. Ransomware attacks, in particular, have evolved beyond the simple encryption of files. In fact, they now involve sophisticated strategies, and AI is playing a pivotal role in both aiding attackers and defending networks. The phase we’re diving into today is the fourth stage of the modified kill chain: Lateral Movement. At this point, the attackers have already infiltrated your network and are now moving through it, searching for higher privileges and valuable data. In this blog, we’ll explore how AI plays a dual role, benefiting both attackers and defenders, and what you can do to fortify your network.

What is Lateral Movement?

Once the ransomware has breached your defenses, it’s not enough for attackers to simply lock up your files. In the lateral movement phase, they will spread across your network, searching for ways to escalate their privileges, find high-value data, and set themselves up for a full-blown exfiltration. Attackers leverage tools like PowerShell, stolen credentials, and vulnerabilities in your systems to move undetected from one machine to another, often with the aim of accessing domain controllers or backup systems. According to a 2024 Sophos report, 54% of ransomware attacks involve lateral movement, often focusing on critical assets like domain controllers.

The Role of AI in the Attack

At this stage of the attack, attackers are no longer just relying on traditional methods. AI enters the picture as a powerful tool for cybercriminals. Think of it as their "navigation app" within your network. AI algorithms can quickly map your infrastructure, identify high-value targets such as customer databases or executive laptops, and optimize the attack strategy for maximum impact. Graph-based algorithms, often used by sophisticated ransomware groups like LockBit, can prioritize key assets, allowing attackers to cut through the noise and focus their efforts on what’s most valuable.

AI is also used to speed up the double-extortion process. Before encrypting your files, attackers can use AI to pinpoint and exfiltrate sensitive data like customer records. This efficient use of AI significantly reduces the time between breach and ransom demand, turning what once took days into a matter of hours. In essence, AI equips attackers with a ruthless, highly effective toolkit for compromising your network faster and more efficiently than ever before.

AI: The Defender’s Secret Weapon

While AI enhances the capabilities of attackers, it also gives defenders powerful tools to fight back. Security systems like Microsoft Defender are leveraging machine learning and AI to detect unusual patterns of behavior within the network. For example, if an unexpected PC starts communicating with your server room, AI can flag this anomaly in real-time. The system might also track privilege escalation attempts or lateral movement, alerting defenders before the attackers spread too far.

AI is also used to simulate potential attack paths, helping organizations proactively identify weak spots in their network. These AI-driven simulations can highlight vulnerabilities, allowing you to harden your defenses before an attack even happens. Imagine AI acting as a vigilant security camera, spotting suspicious activity and sounding the alarm the moment an attacker sneaks past the perimeter defenses.

How to Protect Yourself: Takeaways and Next Steps

So, how can you defend against AI-powered attacks while also using AI to safeguard your network? Here are three key takeaways and actionable next steps:

1. Segment the Field of Play

Network segmentation is a time-tested defense strategy, and when combined with the modern approach of Zero Trust, it becomes even more effective. By ensuring that no user or device has unrestricted access to your entire network, you limit the scope of an attacker’s lateral movement. If attackers can’t freely roam your network, they’re confined to a small corner, making it harder for them to escalate privileges or exfiltrate data.

2. Guard the Keys

AI tools can be used to monitor privilege usage across your network. A user account, such as that of a janitor or a low-level employee, should not have access to sensitive data or high-level systems like the CEO’s files. Using AI, you can spot when privilege levels are abused or when users deviate from their usual activities. Catching this early can prevent attackers from escalating their access undetected.

3. Set the Trap

Deploy AI-driven tools to detect suspicious traffic or unusual activity. For instance, if a workstation that typically communicates with one set of servers suddenly tries to access a different one, it could be a sign of lateral movement. Similarly, if an employee’s mailbox starts creating new email rules or accessing data it normally doesn’t, AI can raise a red flag. By identifying these anomalies early, you can stop the attack before it spreads further.

Conclusion: The Arms Race Continues

As we move further into the age of digital transformation, the arms race between cybercriminals and cybersecurity professionals is intensifying. AI plays a dual role in this battle: while it empowers attackers to move faster and more effectively through your network, it also provides defenders with the tools to detect and respond to threats swiftly. The key to staying ahead in this race lies in adopting AI-driven security solutions, actively monitoring for anomalies, and reinforcing your defenses with strategies like network segmentation and Zero Trust.

In this ever-evolving digital landscape, it's not just about defending your network anymore—it's about outsmarting and outpacing attackers at their own game. By using AI to anticipate their moves and fortify your infrastructure, you can ensure that when the inevitable breach happens, you're ready to stop it before it turns into a full-scale disaster. Stay tuned as we dive deeper into the next phase: Data Exfiltration, where the real ransom game begins.

A reliable and engaged partner in the IT support and services sector is crucial for achieving consistent growth through effective technological strategies. Mat Kordell, Chief Operating Officer of CyberStreams, is dedicated to assisting clients in optimizing their technology for a competitive edge.

At CyberStreams, Mat leads a team focused on delivering outstanding IT security and services. Drawing on his wealth of experience and practical knowledge, Mat ensures that clients receive comprehensive support and direction for their IT security projects. With CyberStreams as your partner, you'll have the resources to enhance your business systems and thrive in today's competitive business environment.

Mat Kordell | Chief Operating Officer | CyberStreams

A reliable and engaged partner in the IT support and services sector is crucial for achieving consistent growth through effective technological strategies. Mat Kordell, Chief Operating Officer of CyberStreams, is dedicated to assisting clients in optimizing their technology for a competitive edge. At CyberStreams, Mat leads a team focused on delivering outstanding IT security and services. Drawing on his wealth of experience and practical knowledge, Mat ensures that clients receive comprehensive support and direction for their IT security projects. With CyberStreams as your partner, you'll have the resources to enhance your business systems and thrive in today's competitive business environment.

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Choosing The Right IT Company in 2025

In 2025, businesses depend on technology more than ever before. IT systems manage critical functions, store sensitive information, and enable seamless communication. This reliance on technology means that even minor IT issues can have far-reaching consequences, including operational disruptions, lost revenue, and reputational damage. Choosing the right IT company is essential to safeguarding your business against these risks.

However, the IT industry remains unregulated, allowing anyone to claim expertise without proper credentials or experience. Many businesses fall victim to providers who fail to deliver reliable services, leaving their operations vulnerable to cyberattacks, downtime, and data loss. It is crucial to identify trustworthy, competent providers who can meet your needs and help your business thrive.

Join the CyberStreams Network

CyberStreams is more than an acquirer—we’re a partner dedicated to your success. Whether you’re ready to grow your business, support your team, or enhance client experiences, our merger opportunities offer a path to transformative results.

Contact us today to explore how CyberStreams can help shape the future of your business.