IT Support
& IT Consulting

to Scale Your Business

At CyberStreams, we manage every aspect of your business’s IT setup. From your cybersecurity to help desk, we’ve got you covered.

Your Neighborhood IT Department

Dave Henderson
CEO

Mat Kordell
COO

Jenny Kordell
Regional Vice President

Eric Morrissette
Director of Finance

Paul Blake
Director of Service & Support

Peter Kirby
Client Success Manager

Christine Zamora
Sales & Marketing Administrator

Jam Cuadra
Accounting Admin

Hans Wesselink
Senior Service Engineer

Kris Moa
Service Engineer

Norman Hayward
Service Engineer

Tyler Chancellor
Support Engineer

Dakota Gates
Support Engineer

Jade Chandiramani
Support Engineer

Priyam Rai
Support Engineer

Austin Verna
Support Engineer

Jaygette Golo
Service Coordinator

Eddy Lastimosa
Service Coordinator

Why Businesses
Choose CyberStreams

100% Fast Response Guaranteed

CyberStreams guarantees that our Help Desk will pick up the phone within 90 seconds or we'll take $100 off your bill.

We Talk Like You Do

The CyberStreams team is trained in active listening and we avoid talking "geek speak" to our clients.

CyberStreams Protects Your Business

Your systems will be protected from ransomware and cybersecurity attacks.

90-Day Money Back Guarantee

If, for some reason you are not a raving fan of our support, we have a 90-day money back guarantee for the services you paid for.

Client Success Stories

“I've worked with CyberStreams for years, and our partnership is exceptional. Their strong reputation, unwavering service, and remarkable support set them apart.”

If You’ve Been Dealing with IT Challenges,
You’re Not Alone

Dave Henderson
CEO, CyberStreams

CyberStreams is Here to Help.

At CyberStreams, we don’t believe in compromising the integrity or safety of your IT system - no matter the circumstances. We work to make your technology serve you in the most efficient, powerful manner.

Feel like you’ve been down this road before?

Let us assure you that we place our priority on client relationships, not on turning a high profit. We’re here to maximize your current IT infrastructure, not drain your bank account. We’ll likely even lower your IT costs rather than raise them.

Click here to schedule a consultation or chat with our agent on this website. We’re ready to start important IT conversations with businesses just like yours.

Schedule an Appointment Today

Our Services

For one flat fee, we’ll manage all of your company’s IT support needs. You focus on running your business while we maintain peak operations for your small to mid-sized company. Rather than charging you service-by-service, problem-by-problem, we believe in providing comprehensive coverage at all times.

At CyberStreams, we understand the complex and dynamic nature of cyber threats. Our mission is to empower your business with robust security measures, ensuring peace of mind and a secure digital environment for your operations, offering comprehensive protection tailored to your business needs.

Our expert team provides tailored solutions to meet your specific needs, ensuring robust security measures are in place to protect your sensitive data. Trust us to guide you through the CMMC process, enhancing your cybersecurity posture and maintaining regulatory standards.

You need a phone system that can handle the modern demands of your business operations. Stop missing important calls and experiencing dropped connections with a fully functional VoIP system. We'll ensure you receive crystal-clear audio, no matter where you are, whenever your clients call, providing seamless communication.

Your communication setup should service today and prepare for tomorrow. At Cyberstreams, our LayerOne cabling service does just that. Using flexible communication technology and high-speed networks, we get all of your information from point A to B instantly. Don’t let data get lost between your data center and your end-users.

Do you have a cloud migration or office relocation on the horizon? Allow us to assist you in making the process as smooth and efficient as possible by managing it on your behalf. Our expertise will ensure that your next project is completed on time and strictly according to your original planned budget and schedule, with no issues after the fact.

What Clients Say About Us

Peace of Mind at an Affordable Flat Monthly Fee

We enjoy piece of mind knowing that CyberStreams is our single source for all matters IT at an AFFORDABLE flat monthly fee. We had previously worked with an IT firm that only provided fixes when something broke. At first, this worked for us, but we eventually realized that in order to keep our network secure, up and always running, we needed someone to manage our IT like CyberStreams does. Moving to a managed service with CyberStreams has also given us a team of IT pros (instead of being limited to a single person), and a resource with a much broader experience base, which means they have the ability to solve problems much faster and correctly. If you are wondering if you should hire CyberStreams I say ‘Go for it!’ You won’t be disappointed.

John Gracey

John Gracey - General Manager

Al Van Equipment SeaTac, WA

Trustworthy Partner, a Good Company With Integrity That Cares

CyberStreams is our TRUSTWORTHY PARTNER. They handle all of the IT functions for our company. When we were in a bind CyberStreams came to the rescue to setup a Virtual Conference Station in less than 48 hours. If we have any concerns they make it right, and fast. I appreciate knowing that CyberStreams is open to new ideas and systems. I love the help ticket function that allows me to decide if everything is done. The open communication I have with anyone at the company together with the fact they keep current on new technology, for me, is big benefit. I don’t feel that someone at CyberStreams is always trying to find a new thing to bill us for, push pricey programs, or expensive hardware onto us and the transparency is greater. CyberStreams is a good

Kevin Truan

Kevin Truan - General Manager

Al Van Equipment SeaTac, WA

CyberStreams is a Dedicated IT Solutions Company

They are new to us at Bastyr and their dedication and care for our technology and community is palpable.

Kevin Truan

Dana Seaman - Detail-oriented

Customer Service Minded Program Administration Professional

A Decade of Dependable IT Excellence!

CyberStreams has been our IT go to for over 10 years! they work every time, and having techs like Norm and Priyam is a bonus!

Kevin Truan

Matt Gracey - Business Development

Al-Van Equip NW Inc

Fantastic Support From Norman H!

The response time was quick and the support provided was effective and fixed my problem quickly. Really appreciate this group's technical support.

Kevin Truan

Jennifer Rostenbach - Senior Sales Manager

Delivery Express

Explains things in an easy to Understand Way

Mike is great. A pleasure working with someone who has been in the tech/IT industry so long and knows what they're doing. He's so patient with a 'non-techy' person and explains things in an easy to understand way. Thank you Mike.

John Gracey

John Gracey - General Manager

Al Van Equipment SeaTac, WA

Keeps Your People and Business Up and Running

Since we switched to CyberStreams’ Your Neighborhood IT Department full services IT support program our software and infrastructure has been running smoothly and we have avoided costly downtime. Prior to moving to CyberStreams’s full service solution we paid for IT by the hour and uptime and response time suffered. If you need to keep your business and people up and running then CyberStreams is worth every penny.

John Gracey

Jerremy Abbott

Co-Owner - Dutton Electric Co. Lynwood, WA

Very Responsive and a Pleasure to Work With

The level of service provided is really remarkable. I've worked with Cyber Streams for years, and our partnership is exceptional. Their strong reputation, unwavering service, and remarkable support set them apart. They provide security and value. I wholeheartedly recommend them as an IT provider; they've been instrumental in our growth, and I'm delighted with our relationship. Very responsive and just a pleasure to work with.

John Gracey

Eric Lint - Support Manager

Legacy Companies Limited

Fast Response, Reliable Systems

Since we switched to CyberStreams’ Your Neighborhood IT Department full services IT support program our software and infrastructure has been running smoothly and we have avoided costly downtime. Prior to moving to CyberStreams’s full service solution we paid for IT by the hour and uptime and response time suffered. If you need to keep your business and people up and running then CyberStreams is worth every penny.

John Gracey

Jeremy Abbott - Co-Owner

Dutton Electric Co. Lynwood

Cyberstreams is All About Relationships

I had the opportunity to come to your office and meet you and your staff, and the one I thing noticed right away about Cyberstreams versus other companies I've worked with in the past is it felt like a relationship. It felt like I was talking to people. So many times in the IT space it can feel very cold and sterile working with your service providers - and that was just the opposite when I came into Cyberstreams.

John Gracey

Brian Canfield - CEO & Executive Director

PNAA Redmond

Reviewed on Clutch:

Top IT Services & Cybersecurity Company

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The AI Arms Race: How AI’s Baiting You (and How to Fight Back)

The AI Arms Race: How AI’s Baiting You (and How to Fight Back)

April 02, 20255 min read

The digital landscape has transformed the way cybercriminals launch attacks, with artificial intelligence (AI) playing an increasingly pivotal role in both enabling and combating these threats. Ransomware, for example, has evolved over the years, and as cybercriminals refine their methods, AI is making it easier to exploit weaknesses in systems—and harder to detect. Understanding this new phase in the ransomware kill chain, specifically during the Initial Access and Privilege Escalation stages, is essential in ensuring that your business is prepared to fight back.

In today’s post, we explore how AI sharpens the tactics of attackers, particularly in phishing attacks and account compromises, and how defenders can use the very same technology to thwart them.

The Evolution of the Ransomware Kill Chain

Ransomware attacks follow a series of steps that take attackers from the initial breach to the ultimate goal of locking down data for ransom. In a traditional ransomware kill chain, the first phase is preparation. But in this blog, we're diving into the second phase—where AI’s involvement becomes much clearer and more menacing.

This stage is where cybercriminals begin casting their line, attempting to reel in unsuspecting victims by exploiting human vulnerabilities, often through phishing emails, malicious links, or attachments. Their goal? Gaining initial access to your system, possibly stealing credentials along the way to escalate their privileges. It’s like fishing: you bait the hook, and when the victim bites, it’s all too easy to reel them in.

With phishing and account compromises accounting for a significant portion of breaches, this is where AI's role becomes crucial for both the attacker and the defender. Let’s break it down further.

Phishing and Account Compromise: AI's Role in Attacking

Phishing attacks have always been a staple of cybercrime, but they’re evolving rapidly with the help of AI. The AI-powered phishing emails of today are far more convincing than those of the past. With access to vast amounts of data from social media and leaked credentials, cybercriminals can craft hyper-personalized messages that appear to come from trusted sources.

Imagine receiving an email from your boss—complete with details about a project you’re working on—asking you to click a link. This doesn’t just sound suspicious; it feels almost too real. That’s AI at work, making it incredibly difficult for even the most cautious individual to spot the attack. These tools, based on models like ChatGPT, can not only write in a convincing tone but also avoid detection by spam filters. It’s not a matter of luck; it’s efficiency. This AI-powered approach allows cybercriminals to increase their success rates and infiltrate systems faster.

Once the bait is taken, attackers gain access to user credentials, potentially opening the door to more significant systems like your CRM, financial records, or sensitive customer data. According to the 2024 Verizon DBIR report, 68% of breaches involve human error, with phishing being the top culprit. The problem is not just about the phishing attack itself, but the privilege escalation that often follows—giving attackers greater control over your entire network.

Defenders Strike Back with AI

While AI is a powerful weapon for cybercriminals, it can be equally effective for defenders. Security tools powered by AI have the ability to spot and stop phishing attacks before they even have a chance to land. AI-driven protection like CyberStreams Impersonation Protection and Microsoft 365’s advanced security features analyze email patterns in real-time, flagging any suspicious activities—such as emails pretending to come from the CEO, but from a domain that doesn't quite match.

AI doesn't just stop there. It also helps with proactive security by training employees on how to identify phishing attempts. AI can simulate phishing campaigns, turning what could be a weak link into a strong defense. By continuously refining detection systems and honing in on subtle irregularities, AI can also help monitor behavioral analytics, ensuring that any unusual login activity—say, a login from Russia while the user is in Ohio—triggers an alert before the attacker can do any real damage.

The key is to strike early, preventing the attack chain from progressing beyond that first hook. This is the power of AI in the hands of defenders: proactive, fast, and effective.

Practical Takeaways and Next Steps

In an age where phishing attacks are getting more sophisticated and harder to spot, it's crucial to equip your team and systems with the right tools to fight back. Here are three takeaways to help strengthen your defenses:

  1. Spot the Fake

    Train your team regularly with phishing drills. The more familiar they are with spotting a phishing attempt, the less likely they are to fall victim to a scam. Make it a regular part of their security training.

  2. Lock the Gates

    Implement multi-factor authentication (MFA) across all systems. MFA acts as an additional layer of defense, making it harder for attackers to access accounts, even if they’ve stolen credentials. While MFA is not foolproof, it’s an excellent deterrent against AI-driven attacks.

  3. Watch the Waves

    Utilize AI-powered email filters and event log monitoring tools. Catching a phishing email early can prevent an entire chain of attacks from developing. Tools that analyze patterns and detect suspicious activity are invaluable in providing an early warning.

Conclusion

AI has dramatically altered the landscape of cyber-attacks, making them more sophisticated and harder to detect. Phishing, which was once a manual and slow process for cybercriminals, is now faster and more convincing, thanks to AI’s ability to personalize messages and outsmart traditional defenses. However, just as attackers use AI, defenders can also harness the same technology to fight back.

By training employees, enforcing multi-factor authentication, and leveraging AI-powered monitoring tools, you can make it significantly harder for attackers to succeed. The arms race between attackers and defenders is real, but with the right strategies in place, you can turn the tide in your favor. Stay vigilant, stay trained, and most importantly, stay proactive in the fight against cyber threats.

A reliable and engaged partner in the IT support and services sector is crucial for achieving consistent growth through effective technological strategies. Mat Kordell, Chief Operating Officer of CyberStreams, is dedicated to assisting clients in optimizing their technology for a competitive edge.

At CyberStreams, Mat leads a team focused on delivering outstanding IT security and services. Drawing on his wealth of experience and practical knowledge, Mat ensures that clients receive comprehensive support and direction for their IT security projects. With CyberStreams as your partner, you'll have the resources to enhance your business systems and thrive in today's competitive business environment.

Mat Kordell | Chief Operating Officer | CyberStreams

A reliable and engaged partner in the IT support and services sector is crucial for achieving consistent growth through effective technological strategies. Mat Kordell, Chief Operating Officer of CyberStreams, is dedicated to assisting clients in optimizing their technology for a competitive edge. At CyberStreams, Mat leads a team focused on delivering outstanding IT security and services. Drawing on his wealth of experience and practical knowledge, Mat ensures that clients receive comprehensive support and direction for their IT security projects. With CyberStreams as your partner, you'll have the resources to enhance your business systems and thrive in today's competitive business environment.

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Choosing The Right IT Company in 2025

In 2025, businesses depend on technology more than ever before. IT systems manage critical functions, store sensitive information, and enable seamless communication. This reliance on technology means that even minor IT issues can have far-reaching consequences, including operational disruptions, lost revenue, and reputational damage. Choosing the right IT company is essential to safeguarding your business against these risks.

However, the IT industry remains unregulated, allowing anyone to claim expertise without proper credentials or experience. Many businesses fall victim to providers who fail to deliver reliable services, leaving their operations vulnerable to cyberattacks, downtime, and data loss. It is crucial to identify trustworthy, competent providers who can meet your needs and help your business thrive.

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CyberStreams is more than an acquirer—we’re a partner dedicated to your success. Whether you’re ready to grow your business, support your team, or enhance client experiences, our merger opportunities offer a path to transformative results.

Contact us today to explore how CyberStreams can help shape the future of your business.