IT Support
& IT Consulting

to Scale Your Business

At CyberStreams, we manage every aspect of your business’s IT setup. From your cybersecurity to help desk, we’ve got you covered.

Your Neighborhood IT Department

Mat Kordell
Founder & CEO

Jenny Kordell
President & COO

Lu Abarca
Director of Finance & Administration

Peter Kirby
Client Success Manager

Jam Cuadra
Administration & Finance Coordinator

Hans Wesselink
Senior Service Engineer

Tyler Chancellor
Support Engineer

Jade Chandiramani
Support Engineer

Austin Verna
Support Engineer

Jaygette Golo
Service Coordinator

Eddy Lastimosa
Service Coordinator

Leo Schou
Service Engineer

Why Businesses
Choose CyberStreams

100% Fast Response Guaranteed

CyberStreams guarantees that our Help Desk will pick up the phone within 90 seconds or we'll take $100 off your bill.

We Talk Like You Do

The CyberStreams team is trained in active listening and we avoid talking "geek speak" to our clients.

CyberStreams Protects Your Business

Your systems will be protected from ransomware and cybersecurity attacks.

90-Day Money Back Guarantee

If, for some reason you are not a raving fan of our support, we have a 90-day money back guarantee for the services you paid for.

Client Success Stories

“I've worked with CyberStreams for years, and our partnership is exceptional. Their strong reputation, unwavering service, and remarkable support set them apart.”

If You’ve Been Dealing with IT Challenges,
You’re Not Alone

Mat Kordell
Founder & CEO, CyberStreams

CyberStreams is Here to Help.

At CyberStreams, we don’t believe in compromising the integrity or safety of your IT system - no matter the circumstances. We work to make your technology serve you in the most efficient, powerful manner.

Feel like you’ve been down this road before?

Let us assure you that we place our priority on client relationships, not on turning a high profit. We’re here to maximize your current IT infrastructure, not drain your bank account. We’ll likely even lower your IT costs rather than raise them.

Click here to schedule a consultation or chat with our agent on this website. We’re ready to start important IT conversations with businesses just like yours.

Schedule an Appointment Today

Our Services

For one flat fee, we’ll manage all of your company’s IT support needs. You focus on running your business while we maintain peak operations for your small to mid-sized company. Rather than charging you service-by-service, problem-by-problem, we believe in providing comprehensive coverage at all times.

At CyberStreams, we understand the complex and dynamic nature of cyber threats. Our mission is to empower your business with robust security measures, ensuring peace of mind and a secure digital environment for your operations, offering comprehensive protection tailored to your business needs.

Our expert team provides tailored solutions to meet your specific needs, ensuring robust security measures are in place to protect your sensitive data. Trust us to guide you through the CMMC process, enhancing your cybersecurity posture and maintaining regulatory standards.

You need a phone system that can handle the modern demands of your business operations. Stop missing important calls and experiencing dropped connections with a fully functional VoIP system. We'll ensure you receive crystal-clear audio, no matter where you are, whenever your clients call, providing seamless communication.

Your communication setup should service today and prepare for tomorrow. At Cyberstreams, our LayerOne cabling service does just that. Using flexible communication technology and high-speed networks, we get all of your information from point A to B instantly. Don’t let data get lost between your data center and your end-users.

Do you have a cloud migration or office relocation on the horizon? Allow us to assist you in making the process as smooth and efficient as possible by managing it on your behalf. Our expertise will ensure that your next project is completed on time and strictly according to your original planned budget and schedule, with no issues after the fact.

The SaaS Playbook

Join Mat Kordell on The SaaS Playbook to hear the real story behind stepping into the CEO role and transforming a growing MSP into a more intentional, scalable business.

From navigating acquisitions to buying out a long-term partner, Matt shares what it actually looks like to move from the technical side of the business into true leadership - and the lessons learned along the way.

What Clients Say About Us

Peace of Mind at an Affordable Flat Monthly Fee

We enjoy piece of mind knowing that CyberStreams is our single source for all matters IT at an AFFORDABLE flat monthly fee. We had previously worked with an IT firm that only provided fixes when something broke. At first, this worked for us, but we eventually realized that in order to keep our network secure, up and always running, we needed someone to manage our IT like CyberStreams does. Moving to a managed service with CyberStreams has also given us a team of IT pros (instead of being limited to a single person), and a resource with a much broader experience base, which means they have the ability to solve problems much faster and correctly. If you are wondering if you should hire CyberStreams I say ‘Go for it!’ You won’t be disappointed.

John Gracey

John Gracey - General Manager

Al Van Equipment SeaTac, WA

Trustworthy Partner, a Good Company With Integrity That Cares

CyberStreams is our TRUSTWORTHY PARTNER. They handle all of the IT functions for our company. When we were in a bind CyberStreams came to the rescue to setup a Virtual Conference Station in less than 48 hours. If we have any concerns they make it right, and fast. I appreciate knowing that CyberStreams is open to new ideas and systems. I love the help ticket function that allows me to decide if everything is done. The open communication I have with anyone at the company together with the fact they keep current on new technology, for me, is big benefit. I don’t feel that someone at CyberStreams is always trying to find a new thing to bill us for, push pricey programs, or expensive hardware onto us and the transparency is greater. CyberStreams is a good

Kevin Truan

Kevin Truan - General Manager

Al Van Equipment SeaTac, WA

CyberStreams is a Dedicated IT Solutions Company

They are new to us at Bastyr and their dedication and care for our technology and community is palpable.

Kevin Truan

Dana Seaman - Detail-oriented

Customer Service Minded Program Administration Professional

A Decade of Dependable IT Excellence!

CyberStreams has been our IT go to for over 10 years! they work every time, and having techs like Norm and Priyam is a bonus!

Kevin Truan

Matt Gracey - Business Development

Al-Van Equip NW Inc

Fantastic Support From Norman H!

The response time was quick and the support provided was effective and fixed my problem quickly. Really appreciate this group's technical support.

Kevin Truan

Jennifer Rostenbach - Senior Sales Manager

Delivery Express

Explains things in an easy to Understand Way

Mike is great. A pleasure working with someone who has been in the tech/IT industry so long and knows what they're doing. He's so patient with a 'non-techy' person and explains things in an easy to understand way. Thank you Mike.

John Gracey

John Gracey - General Manager

Al Van Equipment SeaTac, WA

Keeps Your People and Business Up and Running

Since we switched to CyberStreams’ Your Neighborhood IT Department full services IT support program our software and infrastructure has been running smoothly and we have avoided costly downtime. Prior to moving to CyberStreams’s full service solution we paid for IT by the hour and uptime and response time suffered. If you need to keep your business and people up and running then CyberStreams is worth every penny.

John Gracey

Jerremy Abbott

Co-Owner - Dutton Electric Co. Lynwood, WA

Very Responsive and a Pleasure to Work With

The level of service provided is really remarkable. I've worked with Cyber Streams for years, and our partnership is exceptional. Their strong reputation, unwavering service, and remarkable support set them apart. They provide security and value. I wholeheartedly recommend them as an IT provider; they've been instrumental in our growth, and I'm delighted with our relationship. Very responsive and just a pleasure to work with.

John Gracey

Eric Lint - Support Manager

Legacy Companies Limited

Fast Response, Reliable Systems

Since we switched to CyberStreams’ Your Neighborhood IT Department full services IT support program our software and infrastructure has been running smoothly and we have avoided costly downtime. Prior to moving to CyberStreams’s full service solution we paid for IT by the hour and uptime and response time suffered. If you need to keep your business and people up and running then CyberStreams is worth every penny.

John Gracey

Jeremy Abbott - Co-Owner

Dutton Electric Co. Lynwood

Cyberstreams is All About Relationships

I had the opportunity to come to your office and meet you and your staff, and the one I thing noticed right away about Cyberstreams versus other companies I've worked with in the past is it felt like a relationship. It felt like I was talking to people. So many times in the IT space it can feel very cold and sterile working with your service providers - and that was just the opposite when I came into Cyberstreams.

John Gracey

Brian Canfield - CEO & Executive Director

PNAA Redmond

Reviewed on Clutch:

Top IT Services & Cybersecurity Company

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The AI Arms Race: The Scam You Won’t See Coming

The AI Arms Race: The Scam You Won’t See Coming

March 18, 20254 min read

Artificial intelligence (AI) has given cybercriminals an all-new weapon in their arsenal: deepfakes. These AI-generated videos and audio clips are alarmingly realistic, making it easy for scammers to deceive individuals and businesses alike. They can create incredibly lifelike impersonations of anyone—whether it’s a CEO or a trusted colleague—leading to phishing attacks that are harder to detect and much more dangerous. Deepfakes have quickly become a key player in the evolving world of cybercrime, and they are transforming the landscape of online fraud and manipulation.

The Power of Deepfakes in Phishing Scams

One of the most insidious ways deepfakes are being used is in phishing emails—particularly video or voice phishing, also known as "vishing." In these attacks, you might receive a message from what seems like your CEO, urging you to take urgent action. The voice sounds like them, the video looks like them, and it’s almost impossible to question its authenticity. The result? Victims are tricked into acting on these fraudulent requests without hesitation, often with devastating consequences.

Deepfakes aren’t limited to direct requests for sensitive information. Hackers also use these tools to create fake videos that spread lies about companies or high-profile leaders, tarnishing their reputation and causing public outrage. The threat has grown significantly in recent years, and the consequences are real. A 2023 Verizon report revealed that phishing played a role in 36% of data breaches. Now, with the advent of deepfakes, that statistic is likely to rise even further.

The Rise of Fake Video Meetings

Deepfakes are also revolutionizing the way cybercriminals carry out scams in the corporate world. Imagine logging into a Zoom call only to find a video of your leadership team instructing staff to wire money, click a dangerous link, or share confidential information. This terrifying scenario has already occurred. In 2019, a UK energy firm lost $243,000 when an employee was duped by an AI-generated voice that sounded identical to their CEO, approving a financial transaction.

With tools like DeepFaceLab or ElevenLabs, hackers can now clone voices with just minutes of audio, and create fake videos that mimic anyone’s likeness. This technology has become increasingly advanced and accessible, making it easier than ever for criminals to target businesses and individuals.

Extortion: The Dark Side of Deepfakes

But deepfakes don’t just serve as tools for phishing scams—they also enable a new wave of extortion tactics. Cybercriminals have been known to create compromising videos of individuals or executives in fake situations and then demand payment to prevent the footage from being released. While this might seem like a personal attack, deepfake-based extortion can also target brands. Attackers may threaten to ruin a company’s reputation unless a ransom is paid.

The FBI issued a warning about this type of crime in 2021, highlighting its growing prevalence. With deepfake technology now widely available, the risk for individuals and companies has skyrocketed. The financial cost of a data breach is already steep—according to a 2024 IBM report, the average cost of a data breach is $4.45 million. With deepfakes entering the picture, the stakes are even higher.

The Technology Behind the Scam

So, how do these scams work? The answer lies in the sophistication of modern AI tools. Video manipulation software can easily stitch together realistic faces, while audio platforms can clone voices with unsettling accuracy. For cybercriminals, this makes for a low-effort, high-reward situation. They can scale phishing attacks, avoid detection, and rake in the profits, all thanks to AI. The ease with which they can create these deepfakes means that businesses and individuals are more vulnerable than ever before.

Deepfakes are turning phishing scams into a high-stakes con game, and the growing accessibility of these tools means that more and more people will fall victim. The urgency to stay one step ahead of these threats has never been greater.

Conclusion: Preparing for the New Era of Cybercrime

As AI continues to advance, so too does the sophistication of the scams it enables. Deepfakes are not just a gimmick—they’re a serious, growing threat that can have real, tangible consequences. The landscape of cybercrime has changed, and businesses must adapt quickly to stay protected.

Here are three key takeaways and next steps for staying ahead of this ever-evolving threat:

  1. Double-Check the Source: Train your team to be vigilant about verifying any suspicious requests. Don’t rely solely on digital communication—pick up the phone or meet in person when in doubt. Deepfakes are easy to create, but they often don’t stand up to scrutiny.

  2. Arm Your Tech: Invest in AI-based tools that can detect impersonation tactics in emails and other forms of communication. By deploying technology that’s capable of sniffing out deepfake attempts, you can fight back against these scams and protect your organization.

  3. Prep for Blackmail: Build a robust incident response plan that includes protocols for handling extortion attempts. Know who to contact and how to act quickly to minimize damage if you find yourself or your organization targeted by deepfake-based extortion.

The AI arms race is upon us, and while it offers incredible advancements, it also opens the door to new kinds of deception and fraud. By staying informed, training your team, and implementing the right tech, you can mitigate the risks and protect yourself from these next-gen threats.

A reliable and engaged partner in the IT support and services sector is crucial for achieving consistent growth through effective technological strategies. Mat Kordell, Founder & CEO of CyberStreams, is dedicated to assisting clients in optimizing their technology for a competitive edge.

At CyberStreams, Mat leads a team focused on delivering outstanding IT security and services. Drawing on his wealth of experience and practical knowledge, Mat ensures that clients receive comprehensive support and direction for their IT security projects. With CyberStreams as your partner, you'll have the resources to enhance your business systems and thrive in today's competitive business environment.

Mat Kordell | Founder & CEO | CyberStreams

A reliable and engaged partner in the IT support and services sector is crucial for achieving consistent growth through effective technological strategies. Mat Kordell, Founder & CEO of CyberStreams, is dedicated to assisting clients in optimizing their technology for a competitive edge. At CyberStreams, Mat leads a team focused on delivering outstanding IT security and services. Drawing on his wealth of experience and practical knowledge, Mat ensures that clients receive comprehensive support and direction for their IT security projects. With CyberStreams as your partner, you'll have the resources to enhance your business systems and thrive in today's competitive business environment.

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Choosing The Right IT Company in 2025

In 2025, businesses depend on technology more than ever before. IT systems manage critical functions, store sensitive information, and enable seamless communication. This reliance on technology means that even minor IT issues can have far-reaching consequences, including operational disruptions, lost revenue, and reputational damage. Choosing the right IT company is essential to safeguarding your business against these risks.

However, the IT industry remains unregulated, allowing anyone to claim expertise without proper credentials or experience. Many businesses fall victim to providers who fail to deliver reliable services, leaving their operations vulnerable to cyberattacks, downtime, and data loss. It is crucial to identify trustworthy, competent providers who can meet your needs and help your business thrive.

Join the CyberStreams Network

CyberStreams is more than an acquirer—we’re a partner dedicated to your success. Whether you’re ready to grow your business, support your team, or enhance client experiences, our merger opportunities offer a path to transformative results.

Contact us today to explore how CyberStreams can help shape the future of your business.