IT Support
& IT Consulting
to Scale Your Business
At CyberStreams, we manage every aspect of your business’s IT setup. From your cybersecurity to help desk, we’ve got you covered.
Your Neighborhood IT Department
Dave Henderson
CEO
Peter Kirby
Client Success Manager
Melody Kelly
Marketing Manager
Mat Kordell
COO
Jenny Kordell
Regional Vice President
Eric Morrissette
Director of Finance
Dakota Gates
IT Support Engineer
Tracy White
Senior Service Engineer
Paul Sledge
Senior Service Engineer
Paul Blake
Director of Service & Support
Jam Cuadra
Accounting Admin
Norman Hayward
Service Engineer
Jade Chandiramani
Support Engineer
Priyam Rai
Support Engineer
Austin Verna
Support Engineer
Christine Zamora
Sales & Marketing Administrator
Why Businesses
Choose CyberStreams
100% Fast Response Guaranteed
CyberStreams guarantees that our Help Desk will pick up the phone within 90 seconds or we'll take $100 off your bill.
We Talk Like You Do
The CyberStreams team is trained in active listening and we avoid talking "geek speak" to our clients.
CyberStreams Protects Your Business
Your systems will be protected from ransomware and cybersecurity attacks.
90-Day Money Back Guarantee
If, for some reason you are not a raving fan of our support, we have a 90-day money back guarantee for the services you paid for.
Client Success Stories
“I've worked with CyberStreams for years, and our partnership is exceptional. Their strong reputation, unwavering service, and remarkable support set them apart.”
If You’ve Been Dealing with IT Challenges,
You’re Not Alone
Dave Henderson
CEO, CyberStreams
CyberStreams is Here to Help.
At CyberStreams, we don’t believe in compromising the integrity or safety of your IT system - no matter the circumstances. We work to make your technology serve you in the most efficient, powerful manner.
Feel like you’ve been down this road before?
Let us assure you that we place our priority on client relationships, not on turning a high profit. We’re here to maximize your current IT infrastructure, not drain your bank account. We’ll likely even lower your IT costs rather than raise them.
Click here to schedule a consultation or chat with our agent on this website. We’re ready to start important IT conversations with businesses just like yours.
Schedule an Appointment Today
Our Services
For one flat fee, we’ll manage all of your company’s IT support needs. You focus on running your business while we maintain peak operations for your small to mid-sized company. Rather than charging you service-by-service, problem-by-problem, we believe in providing comprehensive coverage at all times.
At CyberStreams, we understand the complex and dynamic nature of cyber threats. Our mission is to empower your business with robust security measures, ensuring peace of mind and a secure digital environment for your operations, offering comprehensive protection tailored to your business needs.
Our expert team provides tailored solutions to meet your specific needs, ensuring robust security measures are in place to protect your sensitive data. Trust us to guide you through the CMMC process, enhancing your cybersecurity posture and maintaining regulatory standards.
You need a phone system that can handle the modern demands of your business operations. Stop missing important calls and experiencing dropped connections with a fully functional VoIP system. We'll ensure you receive crystal-clear audio, no matter where you are, whenever your clients call, providing seamless communication.
Your communication setup should service today and prepare for tomorrow. At Cyberstreams, our LayerOne cabling service does just that. Using flexible communication technology and high-speed networks, we get all of your information from point A to B instantly. Don’t let data get lost between your data center and your end-users.
Do you have a cloud migration or office relocation on the horizon? Allow us to assist you in making the process as smooth and efficient as possible by managing it on your behalf. Our expertise will ensure that your next project is completed on time and strictly according to your original planned budget and schedule, with no issues after the fact.
What Clients Say About Us
Peace of Mind at an Affordable Flat Monthly Fee
We enjoy piece of mind knowing that CyberStreams is our single source for all matters IT at an AFFORDABLE flat monthly fee. We had previously worked with an IT firm that only provided fixes when something broke. At first, this worked for us, but we eventually realized that in order to keep our network secure, up and always running, we needed someone to manage our IT like CyberStreams does. Moving to a managed service with CyberStreams has also given us a team of IT pros (instead of being limited to a single person), and a resource with a much broader experience base, which means they have the ability to solve problems much faster and correctly. If you are wondering if you should hire CyberStreams I say ‘Go for it!’ You won’t be disappointed.
John Gracey - General Manager
Al Van Equipment SeaTac, WA
Trustworthy Partner, a Good Company With Integrity That Cares
CyberStreams is our TRUSTWORTHY PARTNER. They handle all of the IT functions for our company. When we were in a bind CyberStreams came to the rescue to setup a Virtual Conference Station in less than 48 hours. If we have any concerns they make it right, and fast. I appreciate knowing that CyberStreams is open to new ideas and systems. I love the help ticket function that allows me to decide if everything is done. The open communication I have with anyone at the company together with the fact they keep current on new technology, for me, is big benefit. I don’t feel that someone at CyberStreams is always trying to find a new thing to bill us for, push pricey programs, or expensive hardware onto us and the transparency is greater. CyberStreams is a good
Kevin Truan - General Manager
Al Van Equipment SeaTac, WA
CyberStreams is a Dedicated IT Solutions Company
They are new to us at Bastyr and their dedication and care for our technology and community is palpable.
Dana Seaman - Detail-oriented
Customer Service Minded Program Administration Professional
A Decade of Dependable IT Excellence!
CyberStreams has been our IT go to for over 10 years! they work every time, and having techs like Norm and Priyam is a bonus!
Matt Gracey - Business Development
Al-Van Equip NW Inc
Fantastic Support From Norman H!
The response time was quick and the support provided was effective and fixed my problem quickly. Really appreciate this group's technical support.
Jennifer Rostenbach - Senior Sales Manager
Delivery Express
Explains things in an easy to Understand Way
Mike is great. A pleasure working with someone who has been in the tech/IT industry so long and knows what they're doing. He's so patient with a 'non-techy' person and explains things in an easy to understand way. Thank you Mike.
John Gracey - General Manager
Al Van Equipment SeaTac, WA
Keeps Your People and Business Up and Running
Since we switched to CyberStreams’ Your Neighborhood IT Department full services IT support program our software and infrastructure has been running smoothly and we have avoided costly downtime. Prior to moving to CyberStreams’s full service solution we paid for IT by the hour and uptime and response time suffered. If you need to keep your business and people up and running then CyberStreams is worth every penny.
Jerremy Abbott
Co-Owner - Dutton Electric Co. Lynwood, WA
Very Responsive and a Pleasure to Work With
The level of service provided is really remarkable. I've worked with Cyber Streams for years, and our partnership is exceptional. Their strong reputation, unwavering service, and remarkable support set them apart. They provide security and value. I wholeheartedly recommend them as an IT provider; they've been instrumental in our growth, and I'm delighted with our relationship. Very responsive and just a pleasure to work with.
Eric Lint - Support Manager
Legacy Companies Limited
Fast Response, Reliable Systems
Since we switched to CyberStreams’ Your Neighborhood IT Department full services IT support program our software and infrastructure has been running smoothly and we have avoided costly downtime. Prior to moving to CyberStreams’s full service solution we paid for IT by the hour and uptime and response time suffered. If you need to keep your business and people up and running then CyberStreams is worth every penny.
Jeremy Abbott - Co-Owner
Dutton Electric Co. Lynwood
Cyberstreams is All About Relationships
I had the opportunity to come to your office and meet you and your staff, and the one I thing noticed right away about Cyberstreams versus other companies I've worked with in the past is it felt like a relationship. It felt like I was talking to people. So many times in the IT space it can feel very cold and sterile working with your service providers - and that was just the opposite when I came into Cyberstreams.
Brian Canfield - CEO & Executive Director
PNAA Redmond
Reviewed on Clutch:
Top IT Services & Cybersecurity Company
Business Technology Insights
Explore expert insights, trends, and expert advice on the ever-evolving landscape of information technology. Dive in to discover how we leverage cutting-edge solutions to empower businesses and drive innovation.
Enhancing Productivity Through Efficient Communication
How You Do Anything is How You Do Everything
New AI Image Editing Tools in Microsoft Copilot
Navigating the Unpredictable: Internet Snow Days
On May 23, 2024, businesses around the globe experienced what could be dubbed an "Internet snow day" due to a significant Microsoft outage. This event disrupted critical services including Bing, Microsoft's Copilot programming assistant, ChatGPT’s internet search functionality, and DuckDuckGo's search services, which depend on Bing's API.
The outage commenced at 3 AM EDT, affecting primarily users in Asia and Europe who encountered blank pages and error messages in place of search results. While some users found a workaround through a specific URL to access Bing, the main homepage was offline. The downtime extended across various platforms, affecting not only web and mobile users but also those using Windows desktop integrations, critical for developers and businesses relying on Microsoft's Copilot for coding.
Moreover, the privacy-focused search engine DuckDuckGo also faced temporary disruptions, though its homepage was restored quickly.
Key Takeaways from the Outage
1. Swift Response and Recovery
Microsoft responded promptly to the crisis, initiating an immediate investigation to determine the root cause and deploying updates throughout the day. They focused on integrating alternative service components to speed up the recovery. Services like Bing and Copilot were eventually restored, although Copilot’s mobile and desktop applications took longer to become fully operational.
2. Understanding the Business Impact
The incident highlighted vulnerabilities associated with a heavy reliance on cloud-based services. Businesses that use Bing for advertising and marketing faced potential setbacks. Additionally, Copilot users experienced interruptions in their workflows, affecting productivity across sectors that integrate this tool into daily operations.
3. Developing Proactive Strategies
This outage underlines the importance of preparedness and contingency planning. For larger enterprises, diversifying service providers can be an effective strategy, although this might be less feasible for small to medium-sized businesses. However, all companies should consider maintaining robust business continuity plans that include:
Regularly testing and updating these plans.
Utilizing offline tools and alternative communication methods during disruptions.
Keeping open lines of communication with employees and customers to manage expectations and maintain trust.
Conclusion
The May 2024 Microsoft outage serves as a critical reminder of the need for resilience and strategic planning in today's interconnected digital world. Businesses must not only rely on technology but also prepare for its potential failures to ensure continuity and stability.
Stay updated with our blog for more insights and strategies on safeguarding your business against unexpected technological disruptions. Engage with us to learn more about effective business continuity planning.
What Our Users Are Saying About Us
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Spend less time on IT problems and more time growing your business. Let’s get to know each other and determine how our partnership could grow. With us on your side, develop customized security plans, stronger communication strategies, and a better plan for the future.
Fill out the form by clicking on the button below to schedule your appointment. We’re ready to jumpstart your IT journey.
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