IT Support
& IT Consulting

to Scale Your Business

At CyberStreams, we manage every aspect of your business’s IT setup. From your cybersecurity to help desk, we’ve got you covered.

Your Neighborhood IT Department

Dave Henderson
CEO

Mat Kordell
COO

Jenny Kordell
Regional Vice President

Eric Morrissette
Director of Finance

Paul Blake
Director of Service & Support

Peter Kirby
Client Success Manager

Christine Zamora
Sales & Marketing Administrator

Jam Cuadra
Accounting Admin

Hans Wesselink
Senior Service Engineer

Kris Moa
Service Engineer

Norman Hayward
Service Engineer

Tyler Chancellor
Support Engineer

Dakota Gates
Support Engineer

Jade Chandiramani
Support Engineer

Priyam Rai
Support Engineer

Austin Verna
Support Engineer

Jaygette Golo
Service Coordinator

Eddy Lastimosa
Service Coordinator

Why Businesses
Choose CyberStreams

100% Fast Response Guaranteed

CyberStreams guarantees that our Help Desk will pick up the phone within 90 seconds or we'll take $100 off your bill.

We Talk Like You Do

The CyberStreams team is trained in active listening and we avoid talking "geek speak" to our clients.

CyberStreams Protects Your Business

Your systems will be protected from ransomware and cybersecurity attacks.

90-Day Money Back Guarantee

If, for some reason you are not a raving fan of our support, we have a 90-day money back guarantee for the services you paid for.

Client Success Stories

“I've worked with CyberStreams for years, and our partnership is exceptional. Their strong reputation, unwavering service, and remarkable support set them apart.”

If You’ve Been Dealing with IT Challenges,
You’re Not Alone

Dave Henderson
CEO, CyberStreams

CyberStreams is Here to Help.

At CyberStreams, we don’t believe in compromising the integrity or safety of your IT system - no matter the circumstances. We work to make your technology serve you in the most efficient, powerful manner.

Feel like you’ve been down this road before?

Let us assure you that we place our priority on client relationships, not on turning a high profit. We’re here to maximize your current IT infrastructure, not drain your bank account. We’ll likely even lower your IT costs rather than raise them.

Click here to schedule a consultation or chat with our agent on this website. We’re ready to start important IT conversations with businesses just like yours.

Schedule an Appointment Today

Our Services

For one flat fee, we’ll manage all of your company’s IT support needs. You focus on running your business while we maintain peak operations for your small to mid-sized company. Rather than charging you service-by-service, problem-by-problem, we believe in providing comprehensive coverage at all times.

At CyberStreams, we understand the complex and dynamic nature of cyber threats. Our mission is to empower your business with robust security measures, ensuring peace of mind and a secure digital environment for your operations, offering comprehensive protection tailored to your business needs.

Our expert team provides tailored solutions to meet your specific needs, ensuring robust security measures are in place to protect your sensitive data. Trust us to guide you through the CMMC process, enhancing your cybersecurity posture and maintaining regulatory standards.

You need a phone system that can handle the modern demands of your business operations. Stop missing important calls and experiencing dropped connections with a fully functional VoIP system. We'll ensure you receive crystal-clear audio, no matter where you are, whenever your clients call, providing seamless communication.

Your communication setup should service today and prepare for tomorrow. At Cyberstreams, our LayerOne cabling service does just that. Using flexible communication technology and high-speed networks, we get all of your information from point A to B instantly. Don’t let data get lost between your data center and your end-users.

Do you have a cloud migration or office relocation on the horizon? Allow us to assist you in making the process as smooth and efficient as possible by managing it on your behalf. Our expertise will ensure that your next project is completed on time and strictly according to your original planned budget and schedule, with no issues after the fact.

What Clients Say About Us

Peace of Mind at an Affordable Flat Monthly Fee

We enjoy piece of mind knowing that CyberStreams is our single source for all matters IT at an AFFORDABLE flat monthly fee. We had previously worked with an IT firm that only provided fixes when something broke. At first, this worked for us, but we eventually realized that in order to keep our network secure, up and always running, we needed someone to manage our IT like CyberStreams does. Moving to a managed service with CyberStreams has also given us a team of IT pros (instead of being limited to a single person), and a resource with a much broader experience base, which means they have the ability to solve problems much faster and correctly. If you are wondering if you should hire CyberStreams I say ‘Go for it!’ You won’t be disappointed.

John Gracey

John Gracey - General Manager

Al Van Equipment SeaTac, WA

Trustworthy Partner, a Good Company With Integrity That Cares

CyberStreams is our TRUSTWORTHY PARTNER. They handle all of the IT functions for our company. When we were in a bind CyberStreams came to the rescue to setup a Virtual Conference Station in less than 48 hours. If we have any concerns they make it right, and fast. I appreciate knowing that CyberStreams is open to new ideas and systems. I love the help ticket function that allows me to decide if everything is done. The open communication I have with anyone at the company together with the fact they keep current on new technology, for me, is big benefit. I don’t feel that someone at CyberStreams is always trying to find a new thing to bill us for, push pricey programs, or expensive hardware onto us and the transparency is greater. CyberStreams is a good

Kevin Truan

Kevin Truan - General Manager

Al Van Equipment SeaTac, WA

CyberStreams is a Dedicated IT Solutions Company

They are new to us at Bastyr and their dedication and care for our technology and community is palpable.

Kevin Truan

Dana Seaman - Detail-oriented

Customer Service Minded Program Administration Professional

A Decade of Dependable IT Excellence!

CyberStreams has been our IT go to for over 10 years! they work every time, and having techs like Norm and Priyam is a bonus!

Kevin Truan

Matt Gracey - Business Development

Al-Van Equip NW Inc

Fantastic Support From Norman H!

The response time was quick and the support provided was effective and fixed my problem quickly. Really appreciate this group's technical support.

Kevin Truan

Jennifer Rostenbach - Senior Sales Manager

Delivery Express

Explains things in an easy to Understand Way

Mike is great. A pleasure working with someone who has been in the tech/IT industry so long and knows what they're doing. He's so patient with a 'non-techy' person and explains things in an easy to understand way. Thank you Mike.

John Gracey

John Gracey - General Manager

Al Van Equipment SeaTac, WA

Keeps Your People and Business Up and Running

Since we switched to CyberStreams’ Your Neighborhood IT Department full services IT support program our software and infrastructure has been running smoothly and we have avoided costly downtime. Prior to moving to CyberStreams’s full service solution we paid for IT by the hour and uptime and response time suffered. If you need to keep your business and people up and running then CyberStreams is worth every penny.

John Gracey

Jerremy Abbott

Co-Owner - Dutton Electric Co. Lynwood, WA

Very Responsive and a Pleasure to Work With

The level of service provided is really remarkable. I've worked with Cyber Streams for years, and our partnership is exceptional. Their strong reputation, unwavering service, and remarkable support set them apart. They provide security and value. I wholeheartedly recommend them as an IT provider; they've been instrumental in our growth, and I'm delighted with our relationship. Very responsive and just a pleasure to work with.

John Gracey

Eric Lint - Support Manager

Legacy Companies Limited

Fast Response, Reliable Systems

Since we switched to CyberStreams’ Your Neighborhood IT Department full services IT support program our software and infrastructure has been running smoothly and we have avoided costly downtime. Prior to moving to CyberStreams’s full service solution we paid for IT by the hour and uptime and response time suffered. If you need to keep your business and people up and running then CyberStreams is worth every penny.

John Gracey

Jeremy Abbott - Co-Owner

Dutton Electric Co. Lynwood

Cyberstreams is All About Relationships

I had the opportunity to come to your office and meet you and your staff, and the one I thing noticed right away about Cyberstreams versus other companies I've worked with in the past is it felt like a relationship. It felt like I was talking to people. So many times in the IT space it can feel very cold and sterile working with your service providers - and that was just the opposite when I came into Cyberstreams.

John Gracey

Brian Canfield - CEO & Executive Director

PNAA Redmond

Reviewed on Clutch:

Top IT Services & Cybersecurity Company

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The AI Arms Race: 50% Faster? Threats Don’t Stand a Chance Against AI

The AI Arms Race: 50% Faster? Threats Don’t Stand a Chance Against AI

March 27, 20254 min read

In the fast-paced world of cybersecurity, speed is the name of the game. Cyber threats don’t wait for anyone—attackers move quickly, and to stay one step ahead, so must our defenses. This is where Artificial Intelligence (AI) steps in, bringing a revolutionary edge to how we detect and respond to incidents. AI-powered Automated Detection and Response (ADR) is transforming the cybersecurity landscape, delivering faster, smarter, and more efficient defense mechanisms than ever before. But how exactly is AI reshaping the cybersecurity battlefield, and why is this a game changer for security teams?

How AI Is Revolutionizing Incident Response

Imagine a security breach starting to take shape. In the traditional model, it might take time for human analysts to notice the signs, correlate them, and decide on the best course of action. With AI, that’s no longer the case. The moment an attack begins to unfold, AI is already on the case, working at lightning speed to identify threats and take action before it’s too late. AI leverages natural language processing (NLP) and machine learning to quickly sift through vast amounts of data, identify attack patterns, and correlate events across multiple attack surfaces. It’s faster, more efficient, and more accurate than human analysts working alone.

According to a 2024 Gartner report, by 2027, AI-driven triage will reduce initial response times by 30%, meaning your security team can skip the grunt work and get straight to the critical aspects of the attack. This translates to faster detection, prioritization, and response, which can significantly reduce the time and impact of a breach.

AI Doesn’t Just Detect—It Acts

AI doesn’t just spot a potential problem; it takes action. Automated playbooks allow AI to handle routine tasks that typically require manual intervention. Whether it’s isolating a compromised device, locking down an infected account, or blocking a suspicious IP address, AI can perform these tasks swiftly and without error. This reduces the manual workload on your security team and ensures that actions are carried out consistently and accurately.

In fact, a 2023 report from IBM’s Cost of a Data Breach found that automation through AI reduced the time it took to contain a breach by an average of 74 days. Think about that—while your human analysts are strategizing on how to mitigate the damage, AI is already working to stop the breach in its tracks. This means less damage, faster recovery, and more time for your team to focus on the complex issues at hand.

AI’s Role in Staying One Step Ahead

One of the most powerful aspects of AI in cybersecurity is its ability to continuously learn and adapt. AI doesn’t just react to known threats; it evolves and improves over time by analyzing patterns and detecting anomalies. This is especially crucial when dealing with increasingly sophisticated attacks, including those powered by AI itself.

A 2024 Forrester study found that organizations using AI in their cybersecurity programs reported 40% better threat visibility, which means they are better equipped to spot and respond to threats before they escalate. By continuously learning from new data, AI-powered systems remain agile, allowing them to stay ahead of emerging threats and adapt to new attack techniques.

The Takeaway: AI-Powered ADR is a Force Multiplier

AI-powered Automated Detection and Response (ADR) isn’t just a cool, futuristic tool—it’s a game-changing asset for any cybersecurity team. It’s a force multiplier, providing your team with the ability to act faster, smarter, and more effectively in the face of ever-evolving threats. From speeding up incident triage to automating critical tasks and staying ahead of emerging attack trends, AI is helping security teams fight smarter, not harder.

Three Key Takeaways and Next Steps

  1. Invest in AI-Based ADR
    Just like you wouldn’t go into battle armed with outdated weapons, you shouldn’t rely on outdated tools for your cybersecurity defense. Investing in modern AI-driven ADR tools is critical to staying competitive and keeping your systems secure. In today’s fast-paced threat landscape, faster response times and smarter threat detection could make all the difference.

  2. Partner for Success
    If the idea of implementing AI-based ADR sounds daunting, you’re not alone. Cybersecurity is a complex and constantly evolving field, and implementing AI solutions requires expertise. If you’re unsure where to start, consider partnering with a trusted technology provider who can guide you through the process, from selecting the right tools to integrating them seamlessly into your existing systems.

  3. Assess Your Defenses
    Not sure where your current defenses stand? It might be time for a cybersecurity audit. By working with an IT security provider, you can assess the current state of your defenses and develop a roadmap to strengthen them. Whether it's integrating AI into your existing systems or reinforcing your team's training, proactive steps can help you stay ahead of the next big threat.

Conclusion

AI is changing the game when it comes to cybersecurity. From detecting and responding to threats in real time to automating critical tasks and staying one step ahead of attackers, AI is making it possible for security teams to respond faster and more effectively than ever before.

As the threat landscape continues to grow and evolve, having AI-powered ADR at the forefront of your cybersecurity strategy is no longer just a nice-to-have—it’s essential. So, take the next step today: invest in AI, partner with experts, and assess your defenses to ensure your organization stays protected in the ever-evolving digital world.

A reliable and engaged partner in the IT support and services sector is crucial for achieving consistent growth through effective technological strategies. Mat Kordell, Chief Operating Officer of CyberStreams, is dedicated to assisting clients in optimizing their technology for a competitive edge.

At CyberStreams, Mat leads a team focused on delivering outstanding IT security and services. Drawing on his wealth of experience and practical knowledge, Mat ensures that clients receive comprehensive support and direction for their IT security projects. With CyberStreams as your partner, you'll have the resources to enhance your business systems and thrive in today's competitive business environment.

Mat Kordell | Chief Operating Officer | CyberStreams

A reliable and engaged partner in the IT support and services sector is crucial for achieving consistent growth through effective technological strategies. Mat Kordell, Chief Operating Officer of CyberStreams, is dedicated to assisting clients in optimizing their technology for a competitive edge. At CyberStreams, Mat leads a team focused on delivering outstanding IT security and services. Drawing on his wealth of experience and practical knowledge, Mat ensures that clients receive comprehensive support and direction for their IT security projects. With CyberStreams as your partner, you'll have the resources to enhance your business systems and thrive in today's competitive business environment.

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Choosing The Right IT Company in 2025

In 2025, businesses depend on technology more than ever before. IT systems manage critical functions, store sensitive information, and enable seamless communication. This reliance on technology means that even minor IT issues can have far-reaching consequences, including operational disruptions, lost revenue, and reputational damage. Choosing the right IT company is essential to safeguarding your business against these risks.

However, the IT industry remains unregulated, allowing anyone to claim expertise without proper credentials or experience. Many businesses fall victim to providers who fail to deliver reliable services, leaving their operations vulnerable to cyberattacks, downtime, and data loss. It is crucial to identify trustworthy, competent providers who can meet your needs and help your business thrive.

Join the CyberStreams Network

CyberStreams is more than an acquirer—we’re a partner dedicated to your success. Whether you’re ready to grow your business, support your team, or enhance client experiences, our merger opportunities offer a path to transformative results.

Contact us today to explore how CyberStreams can help shape the future of your business.