IT Support
& IT Consulting

to Scale Your Business

At CyberStreams, we manage every aspect of your business’s IT setup. From your cybersecurity to help desk, we’ve got you covered.

Your Neighborhood IT Department

Dave Henderson
CEO

Mat Kordell
COO

Jenny Kordell
Regional Vice President

Eric Morrissette
Director of Finance

Paul Blake
Director of Service & Support

Peter Kirby
Client Success Manager

Christine Zamora
Sales & Marketing Administrator

Jam Cuadra
Accounting Admin

Hans Wesselink
Senior Service Engineer

Kris Moa
Service Engineer

Norman Hayward
Service Engineer

Tyler Chancellor
Support Engineer

Dakota Gates
Support Engineer

Jade Chandiramani
Support Engineer

Priyam Rai
Support Engineer

Austin Verna
Support Engineer

Jaygette Golo
Service Coordinator

Eddy Lastimosa
Service Coordinator

Why Businesses
Choose CyberStreams

100% Fast Response Guaranteed

CyberStreams guarantees that our Help Desk will pick up the phone within 90 seconds or we'll take $100 off your bill.

We Talk Like You Do

The CyberStreams team is trained in active listening and we avoid talking "geek speak" to our clients.

CyberStreams Protects Your Business

Your systems will be protected from ransomware and cybersecurity attacks.

90-Day Money Back Guarantee

If, for some reason you are not a raving fan of our support, we have a 90-day money back guarantee for the services you paid for.

Client Success Stories

“I've worked with CyberStreams for years, and our partnership is exceptional. Their strong reputation, unwavering service, and remarkable support set them apart.”

If You’ve Been Dealing with IT Challenges,
You’re Not Alone

Dave Henderson
CEO, CyberStreams

CyberStreams is Here to Help.

At CyberStreams, we don’t believe in compromising the integrity or safety of your IT system - no matter the circumstances. We work to make your technology serve you in the most efficient, powerful manner.

Feel like you’ve been down this road before?

Let us assure you that we place our priority on client relationships, not on turning a high profit. We’re here to maximize your current IT infrastructure, not drain your bank account. We’ll likely even lower your IT costs rather than raise them.

Click here to schedule a consultation or chat with our agent on this website. We’re ready to start important IT conversations with businesses just like yours.

Schedule an Appointment Today

Our Services

For one flat fee, we’ll manage all of your company’s IT support needs. You focus on running your business while we maintain peak operations for your small to mid-sized company. Rather than charging you service-by-service, problem-by-problem, we believe in providing comprehensive coverage at all times.

At CyberStreams, we understand the complex and dynamic nature of cyber threats. Our mission is to empower your business with robust security measures, ensuring peace of mind and a secure digital environment for your operations, offering comprehensive protection tailored to your business needs.

Our expert team provides tailored solutions to meet your specific needs, ensuring robust security measures are in place to protect your sensitive data. Trust us to guide you through the CMMC process, enhancing your cybersecurity posture and maintaining regulatory standards.

You need a phone system that can handle the modern demands of your business operations. Stop missing important calls and experiencing dropped connections with a fully functional VoIP system. We'll ensure you receive crystal-clear audio, no matter where you are, whenever your clients call, providing seamless communication.

Your communication setup should service today and prepare for tomorrow. At Cyberstreams, our LayerOne cabling service does just that. Using flexible communication technology and high-speed networks, we get all of your information from point A to B instantly. Don’t let data get lost between your data center and your end-users.

Do you have a cloud migration or office relocation on the horizon? Allow us to assist you in making the process as smooth and efficient as possible by managing it on your behalf. Our expertise will ensure that your next project is completed on time and strictly according to your original planned budget and schedule, with no issues after the fact.

What Clients Say About Us

Peace of Mind at an Affordable Flat Monthly Fee

We enjoy piece of mind knowing that CyberStreams is our single source for all matters IT at an AFFORDABLE flat monthly fee. We had previously worked with an IT firm that only provided fixes when something broke. At first, this worked for us, but we eventually realized that in order to keep our network secure, up and always running, we needed someone to manage our IT like CyberStreams does. Moving to a managed service with CyberStreams has also given us a team of IT pros (instead of being limited to a single person), and a resource with a much broader experience base, which means they have the ability to solve problems much faster and correctly. If you are wondering if you should hire CyberStreams I say ‘Go for it!’ You won’t be disappointed.

John Gracey

John Gracey - General Manager

Al Van Equipment SeaTac, WA

Trustworthy Partner, a Good Company With Integrity That Cares

CyberStreams is our TRUSTWORTHY PARTNER. They handle all of the IT functions for our company. When we were in a bind CyberStreams came to the rescue to setup a Virtual Conference Station in less than 48 hours. If we have any concerns they make it right, and fast. I appreciate knowing that CyberStreams is open to new ideas and systems. I love the help ticket function that allows me to decide if everything is done. The open communication I have with anyone at the company together with the fact they keep current on new technology, for me, is big benefit. I don’t feel that someone at CyberStreams is always trying to find a new thing to bill us for, push pricey programs, or expensive hardware onto us and the transparency is greater. CyberStreams is a good

Kevin Truan

Kevin Truan - General Manager

Al Van Equipment SeaTac, WA

CyberStreams is a Dedicated IT Solutions Company

They are new to us at Bastyr and their dedication and care for our technology and community is palpable.

Kevin Truan

Dana Seaman - Detail-oriented

Customer Service Minded Program Administration Professional

A Decade of Dependable IT Excellence!

CyberStreams has been our IT go to for over 10 years! they work every time, and having techs like Norm and Priyam is a bonus!

Kevin Truan

Matt Gracey - Business Development

Al-Van Equip NW Inc

Fantastic Support From Norman H!

The response time was quick and the support provided was effective and fixed my problem quickly. Really appreciate this group's technical support.

Kevin Truan

Jennifer Rostenbach - Senior Sales Manager

Delivery Express

Explains things in an easy to Understand Way

Mike is great. A pleasure working with someone who has been in the tech/IT industry so long and knows what they're doing. He's so patient with a 'non-techy' person and explains things in an easy to understand way. Thank you Mike.

John Gracey

John Gracey - General Manager

Al Van Equipment SeaTac, WA

Keeps Your People and Business Up and Running

Since we switched to CyberStreams’ Your Neighborhood IT Department full services IT support program our software and infrastructure has been running smoothly and we have avoided costly downtime. Prior to moving to CyberStreams’s full service solution we paid for IT by the hour and uptime and response time suffered. If you need to keep your business and people up and running then CyberStreams is worth every penny.

John Gracey

Jerremy Abbott

Co-Owner - Dutton Electric Co. Lynwood, WA

Very Responsive and a Pleasure to Work With

The level of service provided is really remarkable. I've worked with Cyber Streams for years, and our partnership is exceptional. Their strong reputation, unwavering service, and remarkable support set them apart. They provide security and value. I wholeheartedly recommend them as an IT provider; they've been instrumental in our growth, and I'm delighted with our relationship. Very responsive and just a pleasure to work with.

John Gracey

Eric Lint - Support Manager

Legacy Companies Limited

Fast Response, Reliable Systems

Since we switched to CyberStreams’ Your Neighborhood IT Department full services IT support program our software and infrastructure has been running smoothly and we have avoided costly downtime. Prior to moving to CyberStreams’s full service solution we paid for IT by the hour and uptime and response time suffered. If you need to keep your business and people up and running then CyberStreams is worth every penny.

John Gracey

Jeremy Abbott - Co-Owner

Dutton Electric Co. Lynwood

Cyberstreams is All About Relationships

I had the opportunity to come to your office and meet you and your staff, and the one I thing noticed right away about Cyberstreams versus other companies I've worked with in the past is it felt like a relationship. It felt like I was talking to people. So many times in the IT space it can feel very cold and sterile working with your service providers - and that was just the opposite when I came into Cyberstreams.

John Gracey

Brian Canfield - CEO & Executive Director

PNAA Redmond

Reviewed on Clutch:

Top IT Services & Cybersecurity Company

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The AI Arms Race: 60% of Breaches Start Here—But AI’s On IT

The AI Arms Race: 60% of Breaches Start Here—But AI’s On IT

March 28, 20255 min read

In today’s digital-first world, web applications are the backbone of modern business operations. However, as integral as they are, they also attract a great deal of attention from malicious actors. From automated bots to zero-day exploits, the security landscape for web applications has become increasingly complex and sophisticated. But there’s a powerful ally emerging on the scene to help businesses defend their digital assets: Artificial Intelligence (AI).

The Growing Threat to Web Applications

Web applications are prime targets for cybercriminals. They are often the gateway to sensitive data, internal systems, and customer information, making them incredibly valuable to attackers. According to Verizon’s 2024 Data Breach Investigations Report (DBIR), a staggering 60% of breaches are linked to web applications, with common attack vectors such as stolen credentials and unpatched flaws. As threats evolve, so too must the strategies to defend against them.

The digital landscape is shifting rapidly, and attackers are always looking for new vulnerabilities to exploit. This includes everything from bots that scrape data to sophisticated zero-day exploits that bypass traditional defenses. A 2023 study by Salt Security highlighted that 80% of cyberattacks begin with reconnaissance—a critical phase where attackers probe applications for weaknesses.

As cybercriminals become more creative, businesses must find ways to stay one step ahead. This is where AI comes in.

How AI Is Revolutionizing Application Security

Artificial intelligence is reshaping how businesses secure their web applications. One of the most significant advantages of AI in this context is its ability to detect and respond to threats in real-time. Traditional security systems rely on static rules and signatures to identify potential risks. These systems, while effective to an extent, struggle to adapt to new, emerging threats. AI, on the other hand, is dynamic. It learns from patterns, analyzes anomalies, and evolves to address ever-changing threats.

Bot Detection: AI vs. Traditional Protection

Bots are a constant presence on the internet. Some are harmless, but many are malicious, attempting to scrape data or flood applications with unwanted traffic. The problem with traditional bot protection methods is their tendency to flag legitimate users as threats, resulting in frustrating experiences for customers. For instance, during peak traffic times, like a holiday shopping season, traditional security tools might mistakenly block real users, thinking they are bots.

AI-driven solutions, however, can adapt to the specific traffic patterns of your site, distinguishing between normal spikes and malicious activity. AI models can learn the ebb and flow of web traffic and fine-tune their detection capabilities, reducing false positives and improving user experience. In fact, a 2024 Cloudflare report found that 40% of internet traffic is bot traffic, with 30% of that being malicious. By leveraging AI’s anomaly detection capabilities, businesses can significantly reduce false alarms and better protect their web applications from bot-based attacks.

Zero-Day Exploits and Reconnaissance Attacks

Zero-day exploits—attacks that exploit previously unknown vulnerabilities—pose another significant challenge to traditional security systems. These types of attacks are difficult to defend against because they don’t follow known patterns, making them nearly invisible to outdated detection methods. AI, however, can spot unusual access attempts or behaviors that don’t match the normal patterns of activity on a site, even if those actions don’t align with any known exploits.

AI’s ability to detect and respond to these anomalies in real-time can drastically reduce the window of opportunity for attackers. For example, if a user starts probing areas of a website they shouldn’t have access to, AI can immediately recognize this unusual behavior, alert the security team, and potentially block the attack before it escalates.

Real-World Impact: A Case Study

The importance of AI-driven security becomes even clearer when you look at real-world examples. Take, for instance, a situation from CyberStreams, where a client chose to rely on traditional Cisco network firewall security to protect both internal and external applications. Despite recommendations to enhance security with more advanced measures, the client’s network was brought to a halt for days due to a targeted Distributed Denial of Service (DDoS) attack. With AI-driven security in place, early detection of such an attack could have allowed the team to prepare and mitigate the threat before it caused significant disruption.

The Future of AI in Web Application Security

AI is more than just a buzzword—it’s a fundamental shift in how businesses approach cybersecurity. Gartner predicts that by 2026, 40% of application security will rely on AI-driven detection, up from 15% today. This growing adoption reflects the recognition of AI’s power to improve security, reduce false positives, and enhance the overall resilience of web applications.

Conclusion: The Shift to AI-Driven Security

As web applications continue to play a crucial role in modern business operations, the risks associated with cyber threats will only grow. AI offers a powerful tool to help businesses stay ahead of increasingly sophisticated attacks, from bots to zero-day exploits. By learning from patterns and adapting to emerging threats, AI can provide more accurate, real-time protection than traditional methods.

For businesses looking to bolster their security measures, the time to embrace AI is now. With its ability to detect anomalies, identify malicious bots, and respond to attacks faster than ever, AI is no longer just a luxury—it’s a necessity in today’s rapidly evolving digital landscape.

3 Key Takeaways for Businesses:

  1. Protect What Matters
    Safeguard essential systems and data, from e-commerce sites to customer portals, against continuous internet threats.

  2. Test AI on a Hotspot
    Deploy AI detection on your most-targeted application and track how many bot or reconnaissance attempts it catches over a week.

  3. Watch & Measure the Impact
    Monitor AI-driven detection of access attempts and track thwarted attacks. Compare these results with your old setup to evaluate the true value AI brings to your security.

The AI arms race is in full swing, and adopting AI in your security stack is one of the most effective ways to ensure your business remains protected from the evolving threat landscape.

A reliable and engaged partner in the IT support and services sector is crucial for achieving consistent growth through effective technological strategies. Mat Kordell, Chief Operating Officer of CyberStreams, is dedicated to assisting clients in optimizing their technology for a competitive edge.

At CyberStreams, Mat leads a team focused on delivering outstanding IT security and services. Drawing on his wealth of experience and practical knowledge, Mat ensures that clients receive comprehensive support and direction for their IT security projects. With CyberStreams as your partner, you'll have the resources to enhance your business systems and thrive in today's competitive business environment.

Mat Kordell | Chief Operating Officer | CyberStreams

A reliable and engaged partner in the IT support and services sector is crucial for achieving consistent growth through effective technological strategies. Mat Kordell, Chief Operating Officer of CyberStreams, is dedicated to assisting clients in optimizing their technology for a competitive edge. At CyberStreams, Mat leads a team focused on delivering outstanding IT security and services. Drawing on his wealth of experience and practical knowledge, Mat ensures that clients receive comprehensive support and direction for their IT security projects. With CyberStreams as your partner, you'll have the resources to enhance your business systems and thrive in today's competitive business environment.

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Choosing The Right IT Company in 2025

In 2025, businesses depend on technology more than ever before. IT systems manage critical functions, store sensitive information, and enable seamless communication. This reliance on technology means that even minor IT issues can have far-reaching consequences, including operational disruptions, lost revenue, and reputational damage. Choosing the right IT company is essential to safeguarding your business against these risks.

However, the IT industry remains unregulated, allowing anyone to claim expertise without proper credentials or experience. Many businesses fall victim to providers who fail to deliver reliable services, leaving their operations vulnerable to cyberattacks, downtime, and data loss. It is crucial to identify trustworthy, competent providers who can meet your needs and help your business thrive.

Join the CyberStreams Network

CyberStreams is more than an acquirer—we’re a partner dedicated to your success. Whether you’re ready to grow your business, support your team, or enhance client experiences, our merger opportunities offer a path to transformative results.

Contact us today to explore how CyberStreams can help shape the future of your business.