IT Support
& IT Consulting

to Scale Your Business

At CyberStreams, we manage every aspect of your business’s IT setup. From your cybersecurity to help desk, we’ve got you covered.

Your Neighborhood IT Department

Dave Henderson
CEO

Mat Kordell
COO

Jenny Kordell
Regional Vice President

Eric Morrissette
Director of Finance

Paul Blake
Director of Service & Support

Peter Kirby
Client Success Manager

Christine Zamora
Sales & Marketing Administrator

Jam Cuadra
Accounting Admin

Hans Wesselink
Senior Service Engineer

Kris Moa
Service Engineer

Norman Hayward
Service Engineer

Tyler Chancellor
Support Engineer

Dakota Gates
Support Engineer

Jade Chandiramani
Support Engineer

Priyam Rai
Support Engineer

Austin Verna
Support Engineer

Jaygette Golo
Service Coordinator

Eddy Lastimosa
Service Coordinator

Why Businesses
Choose CyberStreams

100% Fast Response Guaranteed

CyberStreams guarantees that our Help Desk will pick up the phone within 90 seconds or we'll take $100 off your bill.

We Talk Like You Do

The CyberStreams team is trained in active listening and we avoid talking "geek speak" to our clients.

CyberStreams Protects Your Business

Your systems will be protected from ransomware and cybersecurity attacks.

90-Day Money Back Guarantee

If, for some reason you are not a raving fan of our support, we have a 90-day money back guarantee for the services you paid for.

Client Success Stories

“I've worked with CyberStreams for years, and our partnership is exceptional. Their strong reputation, unwavering service, and remarkable support set them apart.”

If You’ve Been Dealing with IT Challenges,
You’re Not Alone

Dave Henderson
CEO, CyberStreams

CyberStreams is Here to Help.

At CyberStreams, we don’t believe in compromising the integrity or safety of your IT system - no matter the circumstances. We work to make your technology serve you in the most efficient, powerful manner.

Feel like you’ve been down this road before?

Let us assure you that we place our priority on client relationships, not on turning a high profit. We’re here to maximize your current IT infrastructure, not drain your bank account. We’ll likely even lower your IT costs rather than raise them.

Click here to schedule a consultation or chat with our agent on this website. We’re ready to start important IT conversations with businesses just like yours.

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Our Services

For one flat fee, we’ll manage all of your company’s IT support needs. You focus on running your business while we maintain peak operations for your small to mid-sized company. Rather than charging you service-by-service, problem-by-problem, we believe in providing comprehensive coverage at all times.

At CyberStreams, we understand the complex and dynamic nature of cyber threats. Our mission is to empower your business with robust security measures, ensuring peace of mind and a secure digital environment for your operations, offering comprehensive protection tailored to your business needs.

Our expert team provides tailored solutions to meet your specific needs, ensuring robust security measures are in place to protect your sensitive data. Trust us to guide you through the CMMC process, enhancing your cybersecurity posture and maintaining regulatory standards.

You need a phone system that can handle the modern demands of your business operations. Stop missing important calls and experiencing dropped connections with a fully functional VoIP system. We'll ensure you receive crystal-clear audio, no matter where you are, whenever your clients call, providing seamless communication.

Your communication setup should service today and prepare for tomorrow. At Cyberstreams, our LayerOne cabling service does just that. Using flexible communication technology and high-speed networks, we get all of your information from point A to B instantly. Don’t let data get lost between your data center and your end-users.

Do you have a cloud migration or office relocation on the horizon? Allow us to assist you in making the process as smooth and efficient as possible by managing it on your behalf. Our expertise will ensure that your next project is completed on time and strictly according to your original planned budget and schedule, with no issues after the fact.

What Clients Say About Us

Peace of Mind at an Affordable Flat Monthly Fee

We enjoy piece of mind knowing that CyberStreams is our single source for all matters IT at an AFFORDABLE flat monthly fee. We had previously worked with an IT firm that only provided fixes when something broke. At first, this worked for us, but we eventually realized that in order to keep our network secure, up and always running, we needed someone to manage our IT like CyberStreams does. Moving to a managed service with CyberStreams has also given us a team of IT pros (instead of being limited to a single person), and a resource with a much broader experience base, which means they have the ability to solve problems much faster and correctly. If you are wondering if you should hire CyberStreams I say ‘Go for it!’ You won’t be disappointed.

John Gracey

John Gracey - General Manager

Al Van Equipment SeaTac, WA

Trustworthy Partner, a Good Company With Integrity That Cares

CyberStreams is our TRUSTWORTHY PARTNER. They handle all of the IT functions for our company. When we were in a bind CyberStreams came to the rescue to setup a Virtual Conference Station in less than 48 hours. If we have any concerns they make it right, and fast. I appreciate knowing that CyberStreams is open to new ideas and systems. I love the help ticket function that allows me to decide if everything is done. The open communication I have with anyone at the company together with the fact they keep current on new technology, for me, is big benefit. I don’t feel that someone at CyberStreams is always trying to find a new thing to bill us for, push pricey programs, or expensive hardware onto us and the transparency is greater. CyberStreams is a good

Kevin Truan

Kevin Truan - General Manager

Al Van Equipment SeaTac, WA

CyberStreams is a Dedicated IT Solutions Company

They are new to us at Bastyr and their dedication and care for our technology and community is palpable.

Kevin Truan

Dana Seaman - Detail-oriented

Customer Service Minded Program Administration Professional

A Decade of Dependable IT Excellence!

CyberStreams has been our IT go to for over 10 years! they work every time, and having techs like Norm and Priyam is a bonus!

Kevin Truan

Matt Gracey - Business Development

Al-Van Equip NW Inc

Fantastic Support From Norman H!

The response time was quick and the support provided was effective and fixed my problem quickly. Really appreciate this group's technical support.

Kevin Truan

Jennifer Rostenbach - Senior Sales Manager

Delivery Express

Explains things in an easy to Understand Way

Mike is great. A pleasure working with someone who has been in the tech/IT industry so long and knows what they're doing. He's so patient with a 'non-techy' person and explains things in an easy to understand way. Thank you Mike.

John Gracey

John Gracey - General Manager

Al Van Equipment SeaTac, WA

Keeps Your People and Business Up and Running

Since we switched to CyberStreams’ Your Neighborhood IT Department full services IT support program our software and infrastructure has been running smoothly and we have avoided costly downtime. Prior to moving to CyberStreams’s full service solution we paid for IT by the hour and uptime and response time suffered. If you need to keep your business and people up and running then CyberStreams is worth every penny.

John Gracey

Jerremy Abbott

Co-Owner - Dutton Electric Co. Lynwood, WA

Very Responsive and a Pleasure to Work With

The level of service provided is really remarkable. I've worked with Cyber Streams for years, and our partnership is exceptional. Their strong reputation, unwavering service, and remarkable support set them apart. They provide security and value. I wholeheartedly recommend them as an IT provider; they've been instrumental in our growth, and I'm delighted with our relationship. Very responsive and just a pleasure to work with.

John Gracey

Eric Lint - Support Manager

Legacy Companies Limited

Fast Response, Reliable Systems

Since we switched to CyberStreams’ Your Neighborhood IT Department full services IT support program our software and infrastructure has been running smoothly and we have avoided costly downtime. Prior to moving to CyberStreams’s full service solution we paid for IT by the hour and uptime and response time suffered. If you need to keep your business and people up and running then CyberStreams is worth every penny.

John Gracey

Jeremy Abbott - Co-Owner

Dutton Electric Co. Lynwood

Cyberstreams is All About Relationships

I had the opportunity to come to your office and meet you and your staff, and the one I thing noticed right away about Cyberstreams versus other companies I've worked with in the past is it felt like a relationship. It felt like I was talking to people. So many times in the IT space it can feel very cold and sterile working with your service providers - and that was just the opposite when I came into Cyberstreams.

John Gracey

Brian Canfield - CEO & Executive Director

PNAA Redmond

Reviewed on Clutch:

Top IT Services & Cybersecurity Company

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The AI Arms Race: Crafting Phishing Attacks That Fool Us All

The AI Arms Race: Crafting Phishing Attacks That Fool Us All

March 14, 20255 min read

In the world of cybercrime, phishing attacks have evolved from the infamous “Nigerian prince” emails to sophisticated schemes that can fool even the most cautious among us. With the rise of artificial intelligence (AI), specifically generative AI, these attacks have become more personalized, more convincing, and harder to detect. Today, cybercriminals are leveraging AI to craft phishing emails that mimic trusted sources, making it more difficult to tell the difference between a real email and a fake one. The stakes have never been higher, and businesses and individuals alike must stay ahead of these evolving threats.

The Evolution of Phishing in the AI Age

Phishing isn’t what it used to be. Gone are the days of clumsy emails with glaring spelling mistakes. Thanks to generative AI tools like ChatGPT, cybercriminals now have access to technology that can produce highly convincing, personalized emails. These emails often appear to come from a trusted colleague, a client, or even your boss, making it significantly more likely that the recipient will click on a malicious link or provide sensitive information. The AI doesn’t just generate text—it tailors the message based on public data, such as information found on social media or LinkedIn, and even mimics the writing style of the person being impersonated. This level of sophistication increases the chances of a successful attack exponentially.

Traditional security measures, which were effective in detecting the odd spelling mistake or strange phrasing, are now less reliable against these highly polished AI-generated phishing attempts. In fact, according to a 2023 SlashNext report, phishing emails have spiked by a staggering 1,265% since late 2022, a sharp rise that coincides with the increasing use of AI tools by cybercriminals.

How AI Powers Phishing: The Tools and Tricks

AI’s role in phishing attacks goes beyond just generating text. Cybercriminals can now spoof legitimate email addresses, craft messages that seem contextually appropriate, and even mimic an individual’s specific communication style. But what makes these attacks even more dangerous is the fact that AI can perform these tasks at scale, sending out thousands of emails at once, all while maintaining a high level of personalization.

Take ChatGPT, for example. OpenAI has put in place strict guardrails to prevent the AI from being used for malicious purposes. However, clever attackers have found ways around these safeguards through a practice called “prompt engineering,” or jailbreaking. By tweaking inputs, hackers can coax ChatGPT into generating content that would normally be blocked. This cat-and-mouse game between AI developers and cybercriminals highlights just how adaptable and determined attackers can be in using AI for their malicious objectives.

In addition to ChatGPT, there are also AI tools like WormGPT, which is marketed as an AI chatbot with no restrictions. WormGPT is specifically designed to help attackers create polished business email compromise (BEC) scams. These scams have proven to be highly lucrative, with the FBI’s Internet Crime Report indicating that BEC attacks alone cost businesses $2.9 billion in 2023. With tools like WormGPT, attackers can scale their efforts, creating sophisticated scams that are difficult for both individuals and businesses to recognize.

The Threat Is Real—But There’s Hope

The rise of AI-powered phishing is a wake-up call for businesses and individuals. These new tactics make it easier for attackers to craft emails that are almost indistinguishable from legitimate messages. However, this doesn’t mean the end of the line for email security. There are steps that businesses can take to protect themselves and their employees from these AI-driven threats.

Three Takeaways to Protect Against AI-Powered Phishing

  1. Test Your Defenses: The first step in combating AI-powered phishing is to test your defenses. Conducting mock phishing drills with your team can help identify vulnerabilities. By training employees to spot the subtle signs of an AI-crafted phishing attempt, such as overly perfect grammar, odd timing, or messages that seem too good to be true, you can prepare them for a real attack. These drills should be an ongoing process to keep your team alert and ready.

  2. Put Your Shields Up: Traditional email security measures, such as spam filters, are no longer enough. Upgrading to AI-driven email security tools that can detect subtle, AI-generated fakes is crucial. These tools can analyze the context of the message, the source of the email, and even the style of writing to flag potential threats that might slip past conventional security systems. Think of it as giving your inbox a smarter, more proactive bouncer.

  3. Know Thy Enemy: Understanding the tools that cybercriminals are using is vital in preparing for the battle ahead. Keep an eye on emerging AI threats like WormGPT and other jailbreaking techniques. By staying informed, businesses can anticipate new trends in phishing attacks and adjust their defenses accordingly. In some cases, hiring cybersecurity experts who specialize in AI-driven threats may be a wise investment to stay one step ahead.

Conclusion

The rise of AI-powered phishing attacks is a clear signal that cybercrime is evolving at an unprecedented pace. Generative AI has made it easier than ever for attackers to craft personalized, convincing scams that are difficult to detect. But just as AI makes phishing more dangerous, it also provides opportunities for stronger defenses.

By embracing AI-driven security solutions, conducting regular phishing simulations, and staying informed about emerging threats, businesses and individuals can better protect themselves from the next wave of AI-powered attacks.

The key is to stay proactive, stay educated, and always be prepared for the next phishing attempt. In this ever-changing digital landscape, vigilance is your best defense.

A reliable and engaged partner in the IT support and services sector is crucial for achieving consistent growth through effective technological strategies. Mat Kordell, Chief Operating Officer of CyberStreams, is dedicated to assisting clients in optimizing their technology for a competitive edge.

At CyberStreams, Mat leads a team focused on delivering outstanding IT security and services. Drawing on his wealth of experience and practical knowledge, Mat ensures that clients receive comprehensive support and direction for their IT security projects. With CyberStreams as your partner, you'll have the resources to enhance your business systems and thrive in today's competitive business environment.

Mat Kordell | Chief Operating Officer | CyberStreams

A reliable and engaged partner in the IT support and services sector is crucial for achieving consistent growth through effective technological strategies. Mat Kordell, Chief Operating Officer of CyberStreams, is dedicated to assisting clients in optimizing their technology for a competitive edge. At CyberStreams, Mat leads a team focused on delivering outstanding IT security and services. Drawing on his wealth of experience and practical knowledge, Mat ensures that clients receive comprehensive support and direction for their IT security projects. With CyberStreams as your partner, you'll have the resources to enhance your business systems and thrive in today's competitive business environment.

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Choosing The Right IT Company in 2025

In 2025, businesses depend on technology more than ever before. IT systems manage critical functions, store sensitive information, and enable seamless communication. This reliance on technology means that even minor IT issues can have far-reaching consequences, including operational disruptions, lost revenue, and reputational damage. Choosing the right IT company is essential to safeguarding your business against these risks.

However, the IT industry remains unregulated, allowing anyone to claim expertise without proper credentials or experience. Many businesses fall victim to providers who fail to deliver reliable services, leaving their operations vulnerable to cyberattacks, downtime, and data loss. It is crucial to identify trustworthy, competent providers who can meet your needs and help your business thrive.

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Contact us today to explore how CyberStreams can help shape the future of your business.