IT Support
& IT Consulting

to Scale Your Business

At CyberStreams, we manage every aspect of your business’s IT setup. From your cybersecurity to help desk, we’ve got you covered.

Your Neighborhood IT Department

Dave Henderson
CEO

Mat Kordell
COO

Jenny Kordell
Regional Vice President

Eric Morrissette
Director of Finance

Paul Blake
Director of Service & Support

Peter Kirby
Client Success Manager

Melody Kelly
Marketing Manager

Christine Zamora
Sales & Marketing Administrator

Jam Cuadra
Accounting Admin

Hans Wesselink
Senior Service Engineer

Kris Moa
Service Engineer

Norman Hayward
Service Engineer

Tyler Chancellor
Support Engineer

Dakota Gates
Support Engineer

Jade Chandiramani
Support Engineer

Priyam Rai
Support Engineer

Austin Verna
Support Engineer

Why Businesses
Choose CyberStreams

100% Fast Response Guaranteed

CyberStreams guarantees that our Help Desk will pick up the phone within 90 seconds or we'll take $100 off your bill.

We Talk Like You Do

The CyberStreams team is trained in active listening and we avoid talking "geek speak" to our clients.

CyberStreams Protects Your Business

Your systems will be protected from ransomware and cybersecurity attacks.

90-Day Money Back Guarantee

If, for some reason you are not a raving fan of our support, we have a 90-day money back guarantee for the services you paid for.

Client Success Stories

“I've worked with CyberStreams for years, and our partnership is exceptional. Their strong reputation, unwavering service, and remarkable support set them apart.”

If You’ve Been Dealing with IT Challenges,
You’re Not Alone

Dave Henderson
CEO, CyberStreams

CyberStreams is Here to Help.

At CyberStreams, we don’t believe in compromising the integrity or safety of your IT system - no matter the circumstances. We work to make your technology serve you in the most efficient, powerful manner.

Feel like you’ve been down this road before?

Let us assure you that we place our priority on client relationships, not on turning a high profit. We’re here to maximize your current IT infrastructure, not drain your bank account. We’ll likely even lower your IT costs rather than raise them.

Click here to schedule a consultation or chat with our agent on this website. We’re ready to start important IT conversations with businesses just like yours.

Schedule an Appointment Today

Our Services

For one flat fee, we’ll manage all of your company’s IT support needs. You focus on running your business while we maintain peak operations for your small to mid-sized company. Rather than charging you service-by-service, problem-by-problem, we believe in providing comprehensive coverage at all times.

At CyberStreams, we understand the complex and dynamic nature of cyber threats. Our mission is to empower your business with robust security measures, ensuring peace of mind and a secure digital environment for your operations, offering comprehensive protection tailored to your business needs.

Our expert team provides tailored solutions to meet your specific needs, ensuring robust security measures are in place to protect your sensitive data. Trust us to guide you through the CMMC process, enhancing your cybersecurity posture and maintaining regulatory standards.

You need a phone system that can handle the modern demands of your business operations. Stop missing important calls and experiencing dropped connections with a fully functional VoIP system. We'll ensure you receive crystal-clear audio, no matter where you are, whenever your clients call, providing seamless communication.

Your communication setup should service today and prepare for tomorrow. At Cyberstreams, our LayerOne cabling service does just that. Using flexible communication technology and high-speed networks, we get all of your information from point A to B instantly. Don’t let data get lost between your data center and your end-users.

Do you have a cloud migration or office relocation on the horizon? Allow us to assist you in making the process as smooth and efficient as possible by managing it on your behalf. Our expertise will ensure that your next project is completed on time and strictly according to your original planned budget and schedule, with no issues after the fact.

What Clients Say About Us

Peace of Mind at an Affordable Flat Monthly Fee

We enjoy piece of mind knowing that CyberStreams is our single source for all matters IT at an AFFORDABLE flat monthly fee. We had previously worked with an IT firm that only provided fixes when something broke. At first, this worked for us, but we eventually realized that in order to keep our network secure, up and always running, we needed someone to manage our IT like CyberStreams does. Moving to a managed service with CyberStreams has also given us a team of IT pros (instead of being limited to a single person), and a resource with a much broader experience base, which means they have the ability to solve problems much faster and correctly. If you are wondering if you should hire CyberStreams I say ‘Go for it!’ You won’t be disappointed.

John Gracey

John Gracey - General Manager

Al Van Equipment SeaTac, WA

Trustworthy Partner, a Good Company With Integrity That Cares

CyberStreams is our TRUSTWORTHY PARTNER. They handle all of the IT functions for our company. When we were in a bind CyberStreams came to the rescue to setup a Virtual Conference Station in less than 48 hours. If we have any concerns they make it right, and fast. I appreciate knowing that CyberStreams is open to new ideas and systems. I love the help ticket function that allows me to decide if everything is done. The open communication I have with anyone at the company together with the fact they keep current on new technology, for me, is big benefit. I don’t feel that someone at CyberStreams is always trying to find a new thing to bill us for, push pricey programs, or expensive hardware onto us and the transparency is greater. CyberStreams is a good

Kevin Truan

Kevin Truan - General Manager

Al Van Equipment SeaTac, WA

CyberStreams is a Dedicated IT Solutions Company

They are new to us at Bastyr and their dedication and care for our technology and community is palpable.

Kevin Truan

Dana Seaman - Detail-oriented

Customer Service Minded Program Administration Professional

A Decade of Dependable IT Excellence!

CyberStreams has been our IT go to for over 10 years! they work every time, and having techs like Norm and Priyam is a bonus!

Kevin Truan

Matt Gracey - Business Development

Al-Van Equip NW Inc

Fantastic Support From Norman H!

The response time was quick and the support provided was effective and fixed my problem quickly. Really appreciate this group's technical support.

Kevin Truan

Jennifer Rostenbach - Senior Sales Manager

Delivery Express

Explains things in an easy to Understand Way

Mike is great. A pleasure working with someone who has been in the tech/IT industry so long and knows what they're doing. He's so patient with a 'non-techy' person and explains things in an easy to understand way. Thank you Mike.

John Gracey

John Gracey - General Manager

Al Van Equipment SeaTac, WA

Keeps Your People and Business Up and Running

Since we switched to CyberStreams’ Your Neighborhood IT Department full services IT support program our software and infrastructure has been running smoothly and we have avoided costly downtime. Prior to moving to CyberStreams’s full service solution we paid for IT by the hour and uptime and response time suffered. If you need to keep your business and people up and running then CyberStreams is worth every penny.

John Gracey

Jerremy Abbott

Co-Owner - Dutton Electric Co. Lynwood, WA

Very Responsive and a Pleasure to Work With

The level of service provided is really remarkable. I've worked with Cyber Streams for years, and our partnership is exceptional. Their strong reputation, unwavering service, and remarkable support set them apart. They provide security and value. I wholeheartedly recommend them as an IT provider; they've been instrumental in our growth, and I'm delighted with our relationship. Very responsive and just a pleasure to work with.

John Gracey

Eric Lint - Support Manager

Legacy Companies Limited

Fast Response, Reliable Systems

Since we switched to CyberStreams’ Your Neighborhood IT Department full services IT support program our software and infrastructure has been running smoothly and we have avoided costly downtime. Prior to moving to CyberStreams’s full service solution we paid for IT by the hour and uptime and response time suffered. If you need to keep your business and people up and running then CyberStreams is worth every penny.

John Gracey

Jeremy Abbott - Co-Owner

Dutton Electric Co. Lynwood

Cyberstreams is All About Relationships

I had the opportunity to come to your office and meet you and your staff, and the one I thing noticed right away about Cyberstreams versus other companies I've worked with in the past is it felt like a relationship. It felt like I was talking to people. So many times in the IT space it can feel very cold and sterile working with your service providers - and that was just the opposite when I came into Cyberstreams.

John Gracey

Brian Canfield - CEO & Executive Director

PNAA Redmond

Reviewed on Clutch:

Top IT Services & Cybersecurity Company

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Why 60% of Businesses Fail After Data Loss and How to Avoid It

Why 60% of Businesses Fail After Data Loss and How to Avoid It

December 18, 20243 min read

Data loss can have devastating consequences for businesses. In fact, research shows that 60% of businesses that experience data loss close their doors within six months. Whether due to hardware failure, software corruption, accidental deletion, or cyber-attacks, losing critical data can cripple operations and even lead to bankruptcy. The key to preventing such catastrophic outcomes is understanding the importance of a reliable data backup strategy.

Understanding Data Backup and Business Continuity

A strong backup strategy is essential for safeguarding against data loss. It provides a copy of important files and data that can be restored in the event of a disaster. This backup can be used to recover data after a failure, ensuring business continuity.

To create an effective backup strategy, two critical metrics should be considered:

  • Recovery Point Objective (RPO): This refers to the maximum acceptable amount of data loss, measured in time. It determines how often backups should occur to minimize data loss. For example, if backups are scheduled weekly, the RPO is seven days, meaning up to a week’s worth of data could be lost.

  • Recovery Time Objective (RTO): This defines the maximum acceptable time to restore data and resume normal operations after an incident. A well-defined RTO sets the time window for restoring your systems to avoid significant business impact. For instance, an RTO of 24 hours means systems should be restored within a day.

Types of Backups: Image vs. File and Folder

When planning your backup, it’s essential to understand the difference between image backups and file and folder backups:

  • Image Backup: This creates a complete copy of your system, including the operating system, applications, settings, and data. If the system fails, you can restore everything to its previous state, making it ideal for business continuity and disaster recovery.

  • File and Folder Backup: This backup method focuses on saving specific files and directories, like documents, spreadsheets, and photos. In case of a failure, only these selected files are restored.

Image backups are more comprehensive and often include file and folder backups, so you generally don’t need both. For critical systems and business continuity, image backups are the preferred choice.

Key Takeaways and Next Steps

  1. Create A Backup Strategy Identify your most important data and determine your acceptable data loss and downtime tolerances to decide on the best backup solution. The 3-2-1 rule is a great guideline: Keep three copies of your data, store two locally (preferably on different media), and have one off-site backup (cloud or external storage). Due to faster internet speeds, many businesses are choosing to rely on cloud backups over local storage.

  2. Test & Validate Restores It’s not enough to simply back up your data—you must ensure that the backups can be restored successfully. A frequent mistake is neglecting regular testing of backups, which can lead to significant data loss. At CyberStream, we often hear from clients who’ve experienced these problems, leading to major disruptions. Make sure backups are tested regularly, monitored for success, and any issues are resolved promptly.

  3. This is Important

    • 42% of businesses faced data loss last year.

    • 31% lost their entire data infrastructure due to uncontrollable events.

    • 93% of businesses without proper data backup strategies are at risk of bankruptcy after a data loss incident.

    • 60% of businesses that experience a data loss incident will shut down within six months.

    • 50% of tape backups fail to restore properly.

Conclusion

Data loss is an ever-present risk, but it doesn’t have to lead to business failure. By implementing a strong backup strategy, including regular testing and validation, you can safeguard your business from disaster. Ensure that your data is protected by following best practices like the 3-2-1 rule, and don’t overlook the importance of restoring your data efficiently.

While data loss can seem like an unavoidable risk, you can take control and protect your business by prioritizing backup solutions and recovery plans. After all, protecting your data is protecting the future of your business.

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CyberStreams is more than an acquirer—we’re a partner dedicated to your success. Whether you’re ready to grow your business, support your team, or enhance client experiences, our merger opportunities offer a path to transformative results.

Contact us today to explore how CyberStreams can help shape the future of your business.