IT Support
& IT Consulting

to Scale Your Business

At CyberStreams, we manage every aspect of your business’s IT setup. From your cybersecurity to help desk, we’ve got you covered.

Your Neighborhood IT Department

Dave Henderson
CEO

Mat Kordell
COO

Jenny Kordell
Regional Vice President

Eric Morrissette
Director of Finance

Paul Blake
Director of Service & Support

Peter Kirby
Client Success Manager

Christine Zamora
Sales & Marketing Administrator

Jam Cuadra
Accounting Admin

Hans Wesselink
Senior Service Engineer

Kris Moa
Service Engineer

Norman Hayward
Service Engineer

Tyler Chancellor
Support Engineer

Dakota Gates
Support Engineer

Jade Chandiramani
Support Engineer

Priyam Rai
Support Engineer

Austin Verna
Support Engineer

Jaygette Golo
Service Coordinator

Eddy Lastimosa
Service Coordinator

Why Businesses
Choose CyberStreams

100% Fast Response Guaranteed

CyberStreams guarantees that our Help Desk will pick up the phone within 90 seconds or we'll take $100 off your bill.

We Talk Like You Do

The CyberStreams team is trained in active listening and we avoid talking "geek speak" to our clients.

CyberStreams Protects Your Business

Your systems will be protected from ransomware and cybersecurity attacks.

90-Day Money Back Guarantee

If, for some reason you are not a raving fan of our support, we have a 90-day money back guarantee for the services you paid for.

Client Success Stories

“I've worked with CyberStreams for years, and our partnership is exceptional. Their strong reputation, unwavering service, and remarkable support set them apart.”

If You’ve Been Dealing with IT Challenges,
You’re Not Alone

Dave Henderson
CEO, CyberStreams

CyberStreams is Here to Help.

At CyberStreams, we don’t believe in compromising the integrity or safety of your IT system - no matter the circumstances. We work to make your technology serve you in the most efficient, powerful manner.

Feel like you’ve been down this road before?

Let us assure you that we place our priority on client relationships, not on turning a high profit. We’re here to maximize your current IT infrastructure, not drain your bank account. We’ll likely even lower your IT costs rather than raise them.

Click here to schedule a consultation or chat with our agent on this website. We’re ready to start important IT conversations with businesses just like yours.

Schedule an Appointment Today

Our Services

For one flat fee, we’ll manage all of your company’s IT support needs. You focus on running your business while we maintain peak operations for your small to mid-sized company. Rather than charging you service-by-service, problem-by-problem, we believe in providing comprehensive coverage at all times.

At CyberStreams, we understand the complex and dynamic nature of cyber threats. Our mission is to empower your business with robust security measures, ensuring peace of mind and a secure digital environment for your operations, offering comprehensive protection tailored to your business needs.

Our expert team provides tailored solutions to meet your specific needs, ensuring robust security measures are in place to protect your sensitive data. Trust us to guide you through the CMMC process, enhancing your cybersecurity posture and maintaining regulatory standards.

You need a phone system that can handle the modern demands of your business operations. Stop missing important calls and experiencing dropped connections with a fully functional VoIP system. We'll ensure you receive crystal-clear audio, no matter where you are, whenever your clients call, providing seamless communication.

Your communication setup should service today and prepare for tomorrow. At Cyberstreams, our LayerOne cabling service does just that. Using flexible communication technology and high-speed networks, we get all of your information from point A to B instantly. Don’t let data get lost between your data center and your end-users.

Do you have a cloud migration or office relocation on the horizon? Allow us to assist you in making the process as smooth and efficient as possible by managing it on your behalf. Our expertise will ensure that your next project is completed on time and strictly according to your original planned budget and schedule, with no issues after the fact.

What Clients Say About Us

Peace of Mind at an Affordable Flat Monthly Fee

We enjoy piece of mind knowing that CyberStreams is our single source for all matters IT at an AFFORDABLE flat monthly fee. We had previously worked with an IT firm that only provided fixes when something broke. At first, this worked for us, but we eventually realized that in order to keep our network secure, up and always running, we needed someone to manage our IT like CyberStreams does. Moving to a managed service with CyberStreams has also given us a team of IT pros (instead of being limited to a single person), and a resource with a much broader experience base, which means they have the ability to solve problems much faster and correctly. If you are wondering if you should hire CyberStreams I say ‘Go for it!’ You won’t be disappointed.

John Gracey

John Gracey - General Manager

Al Van Equipment SeaTac, WA

Trustworthy Partner, a Good Company With Integrity That Cares

CyberStreams is our TRUSTWORTHY PARTNER. They handle all of the IT functions for our company. When we were in a bind CyberStreams came to the rescue to setup a Virtual Conference Station in less than 48 hours. If we have any concerns they make it right, and fast. I appreciate knowing that CyberStreams is open to new ideas and systems. I love the help ticket function that allows me to decide if everything is done. The open communication I have with anyone at the company together with the fact they keep current on new technology, for me, is big benefit. I don’t feel that someone at CyberStreams is always trying to find a new thing to bill us for, push pricey programs, or expensive hardware onto us and the transparency is greater. CyberStreams is a good

Kevin Truan

Kevin Truan - General Manager

Al Van Equipment SeaTac, WA

CyberStreams is a Dedicated IT Solutions Company

They are new to us at Bastyr and their dedication and care for our technology and community is palpable.

Kevin Truan

Dana Seaman - Detail-oriented

Customer Service Minded Program Administration Professional

A Decade of Dependable IT Excellence!

CyberStreams has been our IT go to for over 10 years! they work every time, and having techs like Norm and Priyam is a bonus!

Kevin Truan

Matt Gracey - Business Development

Al-Van Equip NW Inc

Fantastic Support From Norman H!

The response time was quick and the support provided was effective and fixed my problem quickly. Really appreciate this group's technical support.

Kevin Truan

Jennifer Rostenbach - Senior Sales Manager

Delivery Express

Explains things in an easy to Understand Way

Mike is great. A pleasure working with someone who has been in the tech/IT industry so long and knows what they're doing. He's so patient with a 'non-techy' person and explains things in an easy to understand way. Thank you Mike.

John Gracey

John Gracey - General Manager

Al Van Equipment SeaTac, WA

Keeps Your People and Business Up and Running

Since we switched to CyberStreams’ Your Neighborhood IT Department full services IT support program our software and infrastructure has been running smoothly and we have avoided costly downtime. Prior to moving to CyberStreams’s full service solution we paid for IT by the hour and uptime and response time suffered. If you need to keep your business and people up and running then CyberStreams is worth every penny.

John Gracey

Jerremy Abbott

Co-Owner - Dutton Electric Co. Lynwood, WA

Very Responsive and a Pleasure to Work With

The level of service provided is really remarkable. I've worked with Cyber Streams for years, and our partnership is exceptional. Their strong reputation, unwavering service, and remarkable support set them apart. They provide security and value. I wholeheartedly recommend them as an IT provider; they've been instrumental in our growth, and I'm delighted with our relationship. Very responsive and just a pleasure to work with.

John Gracey

Eric Lint - Support Manager

Legacy Companies Limited

Fast Response, Reliable Systems

Since we switched to CyberStreams’ Your Neighborhood IT Department full services IT support program our software and infrastructure has been running smoothly and we have avoided costly downtime. Prior to moving to CyberStreams’s full service solution we paid for IT by the hour and uptime and response time suffered. If you need to keep your business and people up and running then CyberStreams is worth every penny.

John Gracey

Jeremy Abbott - Co-Owner

Dutton Electric Co. Lynwood

Cyberstreams is All About Relationships

I had the opportunity to come to your office and meet you and your staff, and the one I thing noticed right away about Cyberstreams versus other companies I've worked with in the past is it felt like a relationship. It felt like I was talking to people. So many times in the IT space it can feel very cold and sterile working with your service providers - and that was just the opposite when I came into Cyberstreams.

John Gracey

Brian Canfield - CEO & Executive Director

PNAA Redmond

Reviewed on Clutch:

Top IT Services & Cybersecurity Company

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The AI Arms Race: Hackers Love AI—Here’s How We Use It Against Them

The AI Arms Race: Hackers Love AI—Here’s How We Use It Against Them

March 31, 20255 min read

Ransomware attacks are one of the most daunting challenges facing IT teams today. As the threat landscape becomes more complex, the cyber kill chain framework has been one of the most reliable tools in fighting back. This model, which maps every step an attacker takes—from reconnaissance to data exfiltration—has been invaluable in helping defenders thwart ransomware. But with the rise of AI, this kill chain is undergoing a transformation. Attackers are now using AI to enhance their tactics, making them faster and harder to detect. The good news is that defenders have AI tools too, and we can use them to fight back, often breaking the chain before any serious damage is done.

How AI Has Changed the Ransomware Landscape

To understand how AI is changing the game, let’s start by looking at the steps of a typical ransomware attack. Traditionally, ransomware follows a linear path: the attacker conducts reconnaissance, identifies weak spots, exploits vulnerabilities, gains access, encrypts files, and demands a ransom. Each stage of this process has a known defense strategy that IT teams can use to stop the attackers. However, AI is making these steps more efficient for cybercriminals.

AI allows hackers to complete their reconnaissance phase in record time. In the past, they might have spent days manually scanning websites like LinkedIn for employee details or searching for weak spots in a company’s security. With AI, that same process can be completed in just a few hours, providing a much more precise and focused attack. What’s more, email remains the most common entry point for breaches—according to Verizon’s 2024 Data Breach Investigations Report (DBIR), 36% of breaches occur through email. AI is making phishing emails even more sophisticated, capable of mimicking the CEO’s tone or using entirely new phrasing to bypass spam filters. This allows attackers to sneak in with messages that are almost indistinguishable from legitimate communications.

Once in, AI accelerates every stage of the attack, from exploiting vulnerabilities to moving laterally across the network and even picking out the most valuable files to encrypt. According to Dark Reading, AI-assisted attacks jumped 60% year-over-year in 2023, a significant increase that highlights how AI is rapidly shaping the future of cybercrime. These attacks are faster, stealthier, and harder to predict, making them much more dangerous for businesses.

How Defenders Can Use AI to Fight Back

Now that we’ve seen how attackers are leveraging AI, let’s talk about how defenders can use AI to turn the tide. Fortunately, AI is just as effective in the hands of good actors. By breaking the cyber kill chain early, defenders can spot threats before they do significant damage.

  1. Detecting Phishing Faster Phishing remains the primary entry point for ransomware, but AI-powered solutions are getting better at spotting these fraudulent emails. With the help of Natural Language Processing (NLP), AI can quickly analyze the language of emails, flagging any that seem suspicious. For instance, an “urgent” wire transfer request at 2 a.m. would be a red flag that might be missed by human reviewers but easily picked up by AI. According to Barracuda’s 2024 data, AI can cut phishing detection time by 40%, giving defenders a much-needed head start in catching these threats before they spread.

  2. Monitoring the Network for Lateral Movement Once attackers gain access to a network, they often move laterally, hopping from server to server to escalate privileges and identify high-value targets. AI can spot these unusual patterns of activity in real time, identifying anomalies such as an unexpected surge in failed login attempts or unusual traffic between systems. By using automated detection and response (ADR) systems, defenders can shut down this lateral movement before the attackers can make further progress. AI can analyze vast amounts of network traffic, catching threats that might otherwise go unnoticed.

  3. Protecting and Valuing Critical Data AI also plays a crucial role in identifying and protecting critical files. By tagging important data, AI ensures that these files are more closely monitored for any signs of suspicious activity, such as mass encryption or exfiltration. In the event of a ransomware attack, AI can also help assess the value of the encrypted data, helping organizations make more informed decisions about whether to negotiate with attackers or restore from backups. IBM’s 2023 breach cost report highlighted that the average cost of a ransomware attack was $4.5 million. With AI’s ability to analyze and value data, companies can save money by avoiding unnecessary ransom payments and recovering faster from an attack.

Key Takeaways and Next Steps:

  1. Ramp Up Email Defenses
    Use AI to scan inbound emails for phishing red flags. Test your current systems to see what might have slipped through.

  2. Watch the Network
    Set AI to track lateral movement and engage automated detection and response (ADR) systems to shut it down quickly.

  3. Value Your Data
    Deploy AI to tag critical files. Run a tabletop exercise with a ransom scenario to prepare your negotiation or recovery plan.

With these strategies in place, organizations can ensure they are not only ready for the challenges that AI-enhanced ransomware brings but are also well-equipped to fight back and protect their valuable assets.

Conclusion: The AI Arms Race—A Double-Edged Sword

The battle against ransomware is now a high-stakes arms race, where both attackers and defenders are leveraging AI to their advantage. While cybercriminals use AI to make their attacks faster, stealthier, and more effective, defenders can use the same technology to stop threats before they escalate. The key to winning this fight lies in using AI to break the cyber kill chain early, cutting off attackers’ progress before they can encrypt valuable data or demand a ransom.

As the use of AI in cybersecurity continues to grow, businesses must stay ahead of the curve by ramping up their defenses. This means integrating AI into email security, network monitoring, and data protection strategies. By doing so, they can ensure that AI remains a powerful ally in the ongoing battle against ransomware, rather than a tool for the bad guys. The good news is that with AI on their side, defenders have more opportunities than ever to keep their organizations safe from these evolving threats.

A reliable and engaged partner in the IT support and services sector is crucial for achieving consistent growth through effective technological strategies. Mat Kordell, Chief Operating Officer of CyberStreams, is dedicated to assisting clients in optimizing their technology for a competitive edge.

At CyberStreams, Mat leads a team focused on delivering outstanding IT security and services. Drawing on his wealth of experience and practical knowledge, Mat ensures that clients receive comprehensive support and direction for their IT security projects. With CyberStreams as your partner, you'll have the resources to enhance your business systems and thrive in today's competitive business environment.

Mat Kordell | Chief Operating Officer | CyberStreams

A reliable and engaged partner in the IT support and services sector is crucial for achieving consistent growth through effective technological strategies. Mat Kordell, Chief Operating Officer of CyberStreams, is dedicated to assisting clients in optimizing their technology for a competitive edge. At CyberStreams, Mat leads a team focused on delivering outstanding IT security and services. Drawing on his wealth of experience and practical knowledge, Mat ensures that clients receive comprehensive support and direction for their IT security projects. With CyberStreams as your partner, you'll have the resources to enhance your business systems and thrive in today's competitive business environment.

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Choosing The Right IT Company in 2025

In 2025, businesses depend on technology more than ever before. IT systems manage critical functions, store sensitive information, and enable seamless communication. This reliance on technology means that even minor IT issues can have far-reaching consequences, including operational disruptions, lost revenue, and reputational damage. Choosing the right IT company is essential to safeguarding your business against these risks.

However, the IT industry remains unregulated, allowing anyone to claim expertise without proper credentials or experience. Many businesses fall victim to providers who fail to deliver reliable services, leaving their operations vulnerable to cyberattacks, downtime, and data loss. It is crucial to identify trustworthy, competent providers who can meet your needs and help your business thrive.

Join the CyberStreams Network

CyberStreams is more than an acquirer—we’re a partner dedicated to your success. Whether you’re ready to grow your business, support your team, or enhance client experiences, our merger opportunities offer a path to transformative results.

Contact us today to explore how CyberStreams can help shape the future of your business.