What Are Managed IT Services?

Mat Kordell
Founder & CEO

Jenny Kordell
President & COO

Lu Abarca
Director of Finance & Administration

Peter Kirby
Client Success Manager

Jam Cuadra
Administration & Finance Coordinator

Hans Wesselink
Director of Service & Support

Jade Chandiramani
Support Engineer

Austin Verna
Support Engineer

Jaygette Golo
Service Coordinator

Eddy Lastimosa
Service Coordinator

Leo Schou
Service Engineer

Ready to Simplify Your IT?

Managed IT services mean you get a complete outsourced IT department without the overhead of hiring in-house. CyberStreams monitors, maintains, and optimizes your servers, workstations, networks, and cloud platforms 24/7/365. We handle the patches, the updates, the security, and the support, proactively catching and resolving issues before they impact your team. With offices in Renton and 20+ certified engineers, we deliver enterprise-grade IT management to businesses across the Puget Sound.

Managed IT services replace the unpredictable break-fix model with a proactive, subscription-based approach to technology management. Instead of calling an IT company when something breaks (and paying premium emergency rates), you pay a flat monthly fee that covers monitoring, maintenance, security, support, and strategic planning. It's the difference between going to the emergency room and having a family doctor, one is reactive and expensive, the other is preventive and predictable. CyberStreams has been delivering managed IT services since 2004, and our model has saved Seattle businesses an average of 25-40% compared to the total cost of break-fix IT.

Schedule your free technology assessment today. We'll evaluate your current infrastructure, identify risks and inefficiencies, and show you exactly what managed IT services from CyberStreams would look like for your business, including transparent pricing with no hidden costs.

Managed IT Services Across the Puget Sound

CyberStreams provides managed IT services throughout the greater Seattle metro, including Bellevue, Redmond, Kirkland, Tacoma, Everett, Kent, Auburn, Tukwila, Renton, and Federal Way. Whether you need on-site support or remote management, our team is always available and always local.

We believe that strong IT networks benefit most from custom-made strategies. From building your infrastructure to managing your website, every aspect of your Seattle company’s care will be individualized.

What's Included in Our Managed IT Plans

Managed IT Services

Every CyberStreams managed IT plan is tailored to your business, but all plans include: 24/7 remote monitoring and alerting, proactive patch management and software updates, unlimited help desk support via phone, email, and portal, cybersecurity protection (EDR, email security, DNS filtering), backup management and disaster recovery, vendor management for your ISP, phone system, and software providers, quarterly technology reviews with your dedicated account manager, and strategic IT planning aligned with your business goals. No hidden fees, no surprise invoices, just reliable IT for one predictable price.

Cybersecurity Services

Seattle is one of the fastest-growing tech hubs in the country, and cybercriminals know it. We protect your business with multi-layered security including endpoint protection, email filtering, DNS security, and employee security awareness training.

Compliance & CMMC Support

Our outsourced IT support helps businesses in Seattle navigate regulatory frameworks with confidence. We ensure your IT systems meet strict security requirements without interrupting daily operations.

VoIP Phone Systems

Our outsourced IT support includes VoIP solutions that provide reliable, high-quality voice services to keep your team connected from anywhere. No dropped calls or poor audio, just seamless communication your clients can rely on.

Network Cabling & Infrastructure

Our Seattle-based team designs and installs scalable cabling systems that ensure consistent connectivity and performance. With our outsourced IT support, you get a network built for future growth.

IT Projects & Consulting

Our outsourced IT support ensures your business in Seattle experiences a smooth, on-time, and on-budget migration. From logistics to testing, we handle it all so you can focus on running your operations confidently.

The ROI of Managed IT Services

Managed IT services aren't just about convenience, they're a smart financial decision. Consider the costs you eliminate: emergency break-fix bills ($150-300/hour), downtime losses ($10,000+ per hour for the average SMB), data breach recovery ($3.31 million average for SMBs), and the salary and benefits of even one in-house IT employee ($80,000-$120,000/year in Seattle). With CyberStreams, you get an entire team of certified engineers, enterprise-grade tools, and 24/7 coverage for a fraction of those costs. Our clients consistently report 73% fewer IT incidents in their first year and measurable productivity gains across their organizations.

Rising IT Costs

We eliminate surprise expenses by offering one flat monthly fee that covers all your IT needs. With our outsourced IT support, Seattle businesses gain predictable costs and greater budget control.

Cybersecurity Concerns

We safeguard your business with a layered cybersecurity framework that defends against ransomware, phishing, and data breaches. Our outsourced IT support ensures you stay protected around the clock.

Constant Downtime

Our team identifies and resolves issues before they cause interruptions. Through proactive monitoring and maintenance, our outsourced IT support keeps your systems stable and your operations running smoothly.

Limited IT Staff

Access an entire team of certified IT professionals without the overhead of hiring in-house. Our outsourced IT support provides you with scalable expertise whenever and wherever it’s needed.

Technology Gaps

We align your IT strategy with your business goals, helping you scale efficiently. With our outsourced IT support, you can leverage the right tools and technology to stay competitive and prepared for growth.

Why Seattle Businesses Choose CyberStreams for Managed IT

There are dozens of managed IT providers in Seattle. What sets us apart is accountability. Every client gets a dedicated account manager who knows your business, your systems, and your goals. We track and report on real metrics, uptime, ticket resolution time, security posture scores, and project delivery. We conduct quarterly business reviews where we present results and adjust your technology roadmap. And our average client relationship is 7+ years, because we deliver what we promise, month after month.

Reduced Downtime

Our proactive approach keeps your systems running smoothly at all times. Through continuous monitoring and fast issue resolution, our outsourced IT support helps you prevent costly interruptions and maintain productivity.

Cost Efficiency

Maintaining an in-house IT team can quickly drain resources. Our outsourced IT support gives Seattle businesses access to enterprise-level expertise for one predictable cost, no surprise invoices or hidden fees.

Scalable Solutions

Your technology should evolve as your business grows. We design flexible, scalable IT environments through our outsourced IT support, helping you expand locations, onboard staff, and adopt new tools without disruption.

Strengthened Security

We protect your business from evolving cyber threats with layered cybersecurity defenses, regular updates, and employee awareness training. With our outsourced IT support, businesses gain the security foundation they need to operate safely.

Access to Expertise

Our certified professionals bring deep technical experience across multiple industries. Whether you need help with compliance, infrastructure upgrades, or cloud solutions, our outsourced IT support gives you access to the required skills for any IT challenge.

Peace of Mind

With our outsourced IT support, business owners can focus on growth, knowing their technology is managed by trusted experts. We take full ownership of your IT systems so you can lead confidently, knowing your business is secure and supported.

Why Seattle Businesses Trust CyberStreams

Seattle businesses trust CyberStreams because we deliver reliability, clear communication, and measurable results. Through our outsourced IT support, local companies gain more than just technical help; they gain a long-term technology partner committed to their success.

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Fast Response

Our average response time is under 90 seconds. With our outsourced IT support, businesses get immediate assistance when issues arise, not hours later.

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Excellent Communication

We make technology easy to understand by explaining issues in plain language. Our outsourced IT support keeps clients informed every step of the way, so there are never any surprises.

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We Protect Your Business

We protect your business from every angle, from ransomware prevention to phishing protection. With our outsourced IT support, businesses gain stronger security and fewer disruptions.

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Satisfaction Guarantee

We back every service with a 90-day satisfaction guarantee because we believe in doing IT right. With our outsourced IT support, businesses gain confidence knowing their technology is supported by a team that truly stands behind its work.

Frequently Asked Questions About Outsourced IT Support in Austin

What is outsourced IT support?

Our outsourced IT support means we take care of every aspect of your company’s technology so you don’t have to. From help desk assistance and system maintenance to cybersecurity management, we handle it all, allowing your team to focus on what matters most: growing your business.

Why should Austin businesses outsource IT support?

For Austin businesses, our outsourced IT support provides access to a full team of certified professionals at a predictable monthly cost. It removes the stress of managing IT in-house while ensuring your systems remain secure, efficient, and aligned with your business goals.

How does outsourced IT support save money?

With our outsourced IT support, you avoid the high costs of hiring and maintaining an internal IT team. Instead, you receive comprehensive, enterprise-level service for one flat fee, helping your business reduce labor costs, minimize downtime, and eliminate surprise repair expenses.

What Our Users Are Saying About Us

Get Started with Managed IT Services

Making the switch to managed IT services is easier than you think. CyberStreams handles the entire transition, documenting your environment, migrating your systems, onboarding your team, and coordinating with your existing vendors. Most transitions are completed within 2-4 weeks with zero disruption to your business. Your only job is to keep doing what you do best while we take care of the technology.

Fill out the form below to schedule your appointment. We’re ready to jumpstart your IT journey.

Schedule a Call

CyberStreams

Seattle Office

Address:

305 E Huntland Dr.

#602, Austin, TX 78752

Phone:

Existing Clients: (512) 588‐5588

Sales: (512) 580-8126